{"id":4085,"date":"2024-02-29T21:55:06","date_gmt":"2024-02-29T13:55:06","guid":{"rendered":"https:\/\/www.mssbizsolutions.com\/?page_id=4085"},"modified":"2024-02-29T21:55:06","modified_gmt":"2024-02-29T13:55:06","slug":"telephone-sales-training-philippines","status":"publish","type":"page","link":"https:\/\/www.mssbizsolutions.com\/telephone-sales-training-philippines\/","title":{"rendered":"Telephone Sales Training in the Philippines"},"content":{"rendered":"<h1 style=\"text-align: center;\"><span style=\"color: #ff6600;\"><strong>COUNSELLING: THE ART OF CLOSING SALES AND ESTABLISHING CLIENT RELATIONSHIPS OVER THE TELEPHONE<\/strong><\/span><\/h1>\n<h2 style=\"text-align: center;\"><span style=\"color: #0000ff;\"><strong>An 8-hour Corporate EnterTRAINment on Mastering Telephone Sales<\/strong><\/span><\/h2>\n<h2 style=\"text-align: center;\"><strong><span style=\"color: #800080;\">Telephone Sales Training in the Philippines<\/span><\/strong><\/h2>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline; color: #000080;\"><strong>ENTERTRAINMENT OVERVIEW\/DESCRIPTION:<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">If there\u2019s one particular job that is very challenging and difficult, that\u2019s selling products, services, or solutions over the telephone be it incoming or outgoing.<\/span><\/p>\n<p><span style=\"color: #000000;\">A lot of telephone sales employees struggle in closing over the telephone because they are not equipped with the know-how on what to say, how to say it, and how to create a connection with their prospect. Just the same, they find it difficult to respond to whatever question, objection, or attitude their prospect throws at them over the telephone.<\/span><\/p>\n<p><span style=\"color: #000000;\">It is because of this that telephone sales professionals should possess the cognitive skills, competencies, and character to share their offerings, be it inbound or outbound, with the goal of getting a YES or welcoming an investment from a completely convinced customer or client.<\/span><\/p>\n<p><span style=\"color: #000000;\">This #EnterTRAINing one-day Telephone Sales Training in the Philippines aims to make the beneficiaries step out of the training room competent, confident, comfortable, and cool with selling their products, services, or solutions over the telephone with results and impact.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline; color: #000080;\"><strong>ENTERTRAINMENT OBJECTIVES:<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">At the end of this one-day Telephone Sales Training in the Philippines, the participants should have been able to:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Close a guaranteed sale in every interaction with both interested inbound callers and completely unaware prospects.<\/span><\/li>\n<li><span style=\"color: #000000;\">Establish a harmonious business relationship with prospects and current clients alike.<\/span><\/li>\n<li><span style=\"color: #000000;\">Master the Viewpoint, Verbal, and Vocal elements of Effective Communication which are all needed to become a results-oriented and effective telephone sales professional.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline; color: #000080;\"><strong>ENTERTRAINMENT HIGHLIGHTS:<\/strong><\/span><\/h3>\n<h4><span style=\"color: #0000ff;\"><strong>Module 1: YOU WANT TO MASTER TELESALES? LOVE IT FIRST<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Rationale: It is hard to excel in something where passion is absent.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #0000ff;\"><strong>Module 2: MAKING A GREAT IMPRESSION IN SECONDS<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Rationale: You only have seconds to make a great first impression.<\/span><\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Greeting the Customer<\/span><\/strong>\n<ul>\n<li><span style=\"color: #000000;\">Inbound Calls<\/span><\/li>\n<li><span style=\"color: #000000;\">Outbound Calls\/Cold Calling<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #0000ff;\"><strong>Module 3: DEALING WITH GATEKEEPERS<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Rationale: Don\u2019t fear the gatekeeper.<\/span><\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Best Practices in Getting Past Gatekeepers<\/span><\/strong>\n<ul>\n<li><span style=\"color: #000000;\">Proper Greeting Technique<\/span><\/li>\n<li><span style=\"color: #000000;\">Exchanging Pleasantries Technique<\/span><\/li>\n<li><span style=\"color: #000000;\">The V.I.P. Effect Technique<\/span><\/li>\n<li><span style=\"color: #000000;\">Don\u2019t Ask, Just Tell Technique<\/span><\/li>\n<li><span style=\"color: #000000;\">Put Words to their Mouth Technique<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #0000ff;\"><strong>Module 4: ENGAGEMENT IS EMPATHY<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Rationale: Take care of your prospects and they will take care of your targets<\/span><\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">Catering to Emotions<\/span><\/strong><\/li>\n<li><strong><span style=\"color: #000000;\">Pushing the Right Buttons<\/span><\/strong><\/li>\n<li><strong><span style=\"color: #000000;\">Empathizing in Teleselling<\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #0000ff;\"><strong>Module 5: WE DON\u2019T SELL, WE COUNSELL<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Rationale: Let&#8217;s be consultants and not promoters or advertisers.<\/span><\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">CounSELLing 101<\/span><\/strong><\/li>\n<li><strong><span style=\"color: #000000;\">Asking the Right Questions the Right Way<\/span><\/strong><\/li>\n<li><strong>Active Listening<\/strong><\/li>\n<li><strong>Upselling\/Cross-Selling<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #0000ff;\"><strong>Module 6: DEALING WITH OBJECTIONS<\/strong><\/span><\/h4>\n<ul>\n<li><strong><span style=\"color: #000000;\">Leveraging Assertiveness<\/span><\/strong><\/li>\n<li><strong><span style=\"color: #000000;\">Being Solution-Centric<\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #0000ff;\"><strong>Module 7: EMPOWERMENT<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\">Rationale: Call to Action<\/span><\/p>\n<ul>\n<li><strong><span style=\"color: #000000;\">The Es of Compelling Prospects<\/span><\/strong><\/li>\n<li><strong><span style=\"color: #000000;\">Tips on Leaving a Lasting Positive Impact<\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">Check out our other Sales and Marketing-related training programs below:<\/span><\/p>\n<h4><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.mssbizsolutions.com\/sales-marketing-training-philippines\/\" target=\"_blank\" rel=\"noopener\">Sales and Marketing Training in the Philippines<\/a><\/span><\/h4>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">To know more about MSS Business Solutions, you may also visit our Facebook Page at:<\/span><\/p>\n<h4><a href=\"https:\/\/www.facebook.com\/MSSBizSolutions\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">MSS Business Solutions<\/span><\/a><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>COUNSELLING: THE ART OF CLOSING SALES AND ESTABLISHING CLIENT RELATIONSHIPS OVER THE TELEPHONE An 8-hour Corporate EnterTRAINment on Mastering Telephone Sales Telephone Sales Training in the Philippines &nbsp; ENTERTRAINMENT OVERVIEW\/DESCRIPTION: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4086,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4085","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Telephone Sales Training in the Philippines<\/title>\n<meta name=\"description\" content=\"Empower your team with tailored telephone sales training in the Philippines. 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