{"id":3222,"date":"2023-08-01T20:04:38","date_gmt":"2023-08-01T12:04:38","guid":{"rendered":"https:\/\/www.mssbizsolutions.com\/?page_id=3222"},"modified":"2023-12-13T14:00:06","modified_gmt":"2023-12-13T06:00:06","slug":"handling-difficult-conversations-with-stakeholders-training-in-the-philippines","status":"publish","type":"page","link":"https:\/\/www.mssbizsolutions.com\/handling-difficult-conversations-with-stakeholders-training-in-the-philippines\/","title":{"rendered":"Handling Difficult Conversations with Stakeholders Training in the Philippines"},"content":{"rendered":"
Our conversations with our stakeholders, be it our clients or customers or somebody else, will not always go our way or will not always be a walk in the park. We will always find ourselves in difficult situations with them, particularly difficult conversations.<\/span><\/p>\n The question now is how do we handle different difficult conversations with our stakeholders?<\/span><\/p>\n <\/p>\n In this 1-day Handling Difficult Conversations with Stakeholders Training in the Philippines, we will be given the competencies and the right attitude needed to handle difficult conversations with our stakeholders.<\/span><\/p>\n <\/p>\n To achieve the goal above in this 1-day Handling Difficult Conversations with Stakeholders Training in the Philippines, the participants should have been able:<\/span><\/p>\n <\/p>\n <\/p>\n <\/p>\n If you need to check our other Communication-related training program offerings, check the link below.<\/span><\/p>\n Communication Training in the Philippines\u00a0\u00a0<\/span><\/strong><\/a><\/p>\n <\/p>\n We have also written Communication-related blog articles. Check them out below:<\/p>\n Word You’ve Been Taught Are Filipinisms But Are Actually Not\u00a0<\/strong><\/a><\/p>\n Ten Filipino Grammar Imperfections That Need to Be Corrected\u00a0<\/strong><\/a><\/p>\n Ten Filipino Mispronunciations Most Might Have Never Thought Are Wrong\u00a0<\/strong><\/a><\/p>\n The Goods of IMPRESSentation: Eleven Keys to Winning Hearts and Minds with Words Part 1<\/strong><\/a><\/p>\n The Goods of IMPRESSentation: Eleven Keys to Winning Hearts and Minds with Words Part 2\u00a0<\/strong><\/a><\/p>\nENTERTRAINMENT GOAL:<\/strong><\/span><\/span><\/h3>\n
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ENTERTRAINMENT OBJECTIVES:<\/strong><\/span><\/span><\/h3>\n
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ENTERTRAINMENT OUTLINE:<\/strong><\/span><\/span><\/h3>\n
MODULE 1: THE CHALLENGES OF COMMUNICATING WITH STAKEHOLDERS<\/strong><\/span><\/h4>\n
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Critical Remarks<\/span><\/h4>\n<\/li>\n
Unresponsiveness<\/span><\/h4>\n<\/li>\n
Uncooperation<\/span><\/h4>\n<\/li>\n<\/ul>\n
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MODULE 2: DIFFERENT DIFFICULT CONVERSATIONS<\/strong><\/span><\/h4>\n
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MODULE 3: THE POWER OF SETTING EXPECTATIONS AND STANDARDS<\/strong><\/span><\/h4>\n
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Empathetic Analysis<\/span><\/h4>\n<\/li>\n
Proactive Communication vs Reactive Communications<\/span><\/h4>\n<\/li>\n<\/ul>\n
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MODULE 4: THE TRUE MEANING OF ACTIVE LISTENING<\/strong><\/span><\/h4>\n
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The Fs of Active Listening<\/span><\/h4>\n<\/li>\n<\/ul>\n
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MODULE 5: THE ROLE OF ROOT CAUSE ANALYSIS IN EFFECTIVE STAKEHOLDER COMMUNICATION<\/strong><\/span><\/h4>\n
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Asking the Right Questions the Right Way<\/span><\/h4>\n<\/li>\n<\/ul>\n
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MODULE 6: THE Vs OF ASSERTIVE COMMUNICATION IN DIFFICULT CONVERSATIONS<\/strong><\/span><\/h4>\n
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Viewpoint \u2013 What we think and feel<\/span><\/h4>\n
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Proper Mindset<\/span><\/h4>\n<\/li>\n<\/ul>\n<\/li>\n
Verbal \u2013 What we say<\/span><\/h4>\n
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Proper Word Choice<\/span><\/h4>\n<\/li>\n<\/ul>\n<\/li>\n
Vocal \u2013 How we sound<\/span><\/h4>\n
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Proper Delivery<\/span><\/h4>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
MODULE 7: CLIENT RELATIONSHIP: NEVER BURN BRIDGES<\/strong><\/span><\/h4>\n
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Collaborative Conversation vs Defensive Conversation<\/span><\/h4>\n<\/li>\n
The Fundamentals of Negotiation<\/span><\/h4>\n<\/li>\n<\/ul>\n