{"id":26,"date":"2015-08-12T13:33:07","date_gmt":"2015-08-12T05:33:07","guid":{"rendered":"http:\/\/myronstaana.net\/?page_id=26"},"modified":"2023-12-19T10:46:58","modified_gmt":"2023-12-19T02:46:58","slug":"coaching-service-philippines","status":"publish","type":"page","link":"https:\/\/www.mssbizsolutions.com\/services\/coaching-service-philippines\/","title":{"rendered":"Coaching"},"content":{"rendered":"
Our CEO,<\/span> Mentor Myron Sta. Ana<\/a> is known as ‘The Soft Skills Guru of the Philippines’. He’s already one of the most sought-after coaches in soft skills particularly English language communication<\/a> and customer service<\/a> coaching.<\/span><\/p>\n We unquestionably know, understand, appreciate, and role model<\/span> excellent customer service<\/a> and<\/span> enhancing our customer\u2019s experience<\/a>. From answering incoming calls to how we do our job and how we provide a memorable experience to our lifetime partners – our clients, we absolutely practice what we preach.<\/span><\/p>\n Even our founder and chief consultant was an award-winning Customer Care Representative during his stint as an entry and then second-tier level Billing Call Center Agent for a top Contact Center Company in the Philippines. He was also certified as an S-Leader (Servant, Seer, Shepherd, and Steward Leader) by the Potter\u2019s Leadership Academy, a renowned certification program in the country that focuses on God-centered service.<\/span><\/p>\n Our coaching methodologies and principles are customer and customer experience-centered. We believe that customers feel happier, more contented, and highly-satisfied if their expectations are exceeded, their needs are provided thoroughly, their questions are answered intelligently, and their problems and challenges are tackled with permanent solutions and a feel-good product and service experience.<\/span><\/p>\n Let us share with you our unparalleled knowledge, skills, and attitude on how to provide outstanding World-class Customer Service and Customer Experience.<\/span><\/p>\n T<\/u>here are three types of Communication Skills topics. They are Interpersonal Communication, Intrapersonal Communication, and Language Communication. Our company specializes in all three of them.<\/span><\/p>\nCommunication and Customer Service Skills Coaching<\/strong><\/span><\/h1>\n
Customer Service and Customer Experience Enhancement Coaching<\/u><\/span><\/h2>\n
Communication Skills Coaching<\/u><\/span><\/strong><\/h2>\n