{"id":2585,"date":"2019-05-20T14:31:51","date_gmt":"2019-05-20T06:31:51","guid":{"rendered":"http:\/\/mssbizsolutions.com\/?page_id=2585"},"modified":"2024-01-12T19:02:07","modified_gmt":"2024-01-12T11:02:07","slug":"customer-experience-speaker-philippines","status":"publish","type":"page","link":"https:\/\/www.mssbizsolutions.com\/customer-experience-speaker-philippines\/","title":{"rendered":"Customer Experience Speaker in the Philippines"},"content":{"rendered":"

HAPPY CUSTOMERS, HAPPY CORPORATE LEADERS AND BUSINESS OWNERS<\/strong><\/span><\/h1>\n

A Corporate Resource Talk on Enhancing the Customer Experience<\/strong><\/span><\/h2>\n

Customer Experience Speaker in the Philippines<\/span><\/h2>\n

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TALK OVERVIEW:
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CUSTOMER EXPERIENCE SPEAKER IN THE PHILIPPINES: <\/strong>Over the years, companies have always been investing in correcting, replacing, or upgrading their Customer Service department staff\u2019s cognitive skills, competencies, and character in serving both their long-time and new customer base. While this has been beneficial in helping their front liners gain the right knowledge, skills, and attitude in attending to their customers\u2019 needs effectively and professionally, there are still cases of underwhelming customer service satisfaction ratings and displeased customers.<\/span><\/p>\n

What is going on here?<\/span><\/p>\n

This is because having very professional and customer-oriented service providers is useless or insufficient if there are still areas for improvement somewhere along the customer experience life cycle or journey that come short of customers\u2019 expectations or worse, anger them.<\/span><\/p>\n

Therefore, it is about time that companies also focus their resources and strategies on correcting, replacing, or enhancing their customers\u2019 entire experience from start to finish.<\/span><\/p>\n

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TALK GOAL:<\/u><\/strong><\/span><\/h3>\n

This resource talk on Customer Experience<\/a> in the Philippines intends to make the top leaders of the company realize, appreciate, learn, and apply the benefits of customer experience enhancement in maximizing revenues and more importantly, guaranteeing customer loyalty and satisfaction.<\/span><\/p>\n

As we always say, \u2018Positivize your customers\u2019 point of view, boost your company\u2019s revenue\u2019.<\/span><\/p>\n

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TALK OBJECTIVES:<\/span>
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By the end of this resource talk or speech, the target audience should have been able to:<\/span><\/p>\n