{"id":1521,"date":"2017-01-18T11:15:24","date_gmt":"2017-01-18T03:15:24","guid":{"rendered":"http:\/\/myronstaana.net\/?page_id=1521"},"modified":"2023-12-14T18:13:15","modified_gmt":"2023-12-14T10:13:15","slug":"customer-experience-enhancement-training-philippines","status":"publish","type":"page","link":"https:\/\/www.mssbizsolutions.com\/customer-experience-enhancement-training-philippines\/","title":{"rendered":"Customer Experience Enhancement Training in the Philippines"},"content":{"rendered":"

HAPPY CUSTOMERS, HAPPY EMPLOYEES, HAPPY BUSINESS OWNERS: A CUSTOMER EXPERIENCE ENHANCEMENT TRAINING IN THE PHILIPPINES<\/strong><\/span><\/h1>\n

A Corporate EnterTRAINment on Enhancing Customer Experience – a 1-day Customer Experience Enhancement Training in the Philippines<\/strong><\/span><\/h3>\n

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ENTERTRAINMENT OVERVIEW:<\/b><\/span><\/h3>\n

Over the years, companies have always been investing in correcting, replacing, or upgrading their Customer Service department staff\u2019s cognitive skills, competencies, and character in serving both their long-time and new customer base. While this has been beneficial in helping their front liners gain the right knowledge, skills, and attitude in attending to their customers\u2019 needs effectively and professionally, there are still cases of underwhelming customer service satisfaction ratings and displeased customers.<\/span><\/p>\n

What\u2019s going on here?<\/span><\/p>\n

This is because having very professional and customer-oriented service providers is useless or insufficient if there are still areas for improvement somewhere along the customer experience lifecycle or journey, that is, from promotion to sales and after-sales that come short of customers\u2019 expectations or worse, anger them.<\/span><\/p>\n

Therefore, it\u2019s about time that companies also focus their resources and strategies on correcting, replacing, or enhancing their customers\u2019 entire experience from start to finish.<\/span><\/p>\n

This 1-day Customer Experience Enhancement Training in the Philippines intends to make the target participants appreciate and apply the benefits of customer experience enhancement in maximizing revenues and more importantly, guaranteeing customer loyalty and satisfaction.<\/span><\/p>\n

As we always say, \u2018Positivize your customers\u2019 point of view, boost your company\u2019s revenue\u2019<\/strong><\/em>.<\/span><\/p>\n

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ENTERTRAINMENT GOAL:<\/b><\/span><\/h3>\n

This 1-day Customer Experience Enhancement Training in the Philippines aims to empower participants to understand the importance of enhancing the entire customer experience, from promotion to after-sales service, and to equip them with the knowledge and skills necessary to implement best practices in enhancing customer experience. <\/span><\/p>\n

By the end of the training, participants should be capable of creating and implementing strategies that improve customer satisfaction, loyalty, and revenue for their organizations.<\/span><\/p>\n

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ENTERTRAINMENT OBJECTIVES:<\/u><\/strong><\/span><\/h3>\n

By the end of this 1-day Customer Experience Enhancement Training in the Philippines<\/span>, the target participants should have been able to:<\/p>\n