WHO WE ARE
We’ll never claim we’re the best because we aren’t. Not yet. We’ll never declare that we’re the biggest because we aren’t but we’re on our way.
One thing we’re certain about though, as of the moment, is that we produce observable and measurable results that have helped individuals and companies we’ve worked with justify and maximize their employee learning and development investment.
Going into the second decade of the 21st century, our brand and firm have become one of the most preferred, renowned, and reliable training providers in the Philippines.
We’re now highly sought after because of our experience and expertise in helping our partners gain competitive advantages and create exceeding business results by leveraging what we call the Es of Corporate Success: Educating, Equipping, Encouraging, Engaging, Entertaining, Empowering, Exemplifying, and Escorting to Success our clients’ corporate talents and business partners, the employees themselves.
We’re not just a training provider in the Philippines. We offer an array of holistic corporate talent development solutions that truly and effectively accomplish any, some, or all of the following:
- Close organizational, divisional, departmental, team, individual, and occupational level performance gaps.
- Introduce sustainable interventions and solutions based on a scientific assessment and analysis of confirmed areas for improvement and talent development needs.
- Align identified learning and development interventions with the vision, mission, core values, and strategies of the company at all levels.
- Implement talent development programs that cater to what we call the Six Components of Employee Performance: Knowledge, Skills and Abilities, Attitude, Environment, Motivation and Inspiration, and Job-Person/Organization-Person Fit
Therefore, you can be assured that we know what we’re talking about and doing. The core of our expertise is in Talent Development and this modern-day buzzword is beyond just employee training or learning and development.
We acknowledge, appreciate, and apply that training isn’t the sole remedy to the usual root causes of the company and its human resources’ performance imperfections. It’s because of this that we guarantee our clients that we deeply understand the requirement and its bases and references in order to carefully and thoroughly design and develop the most suitable option.
WHAT WE DO AND OFFER
Whatever your business and employee challenges are, we have the right solution for you.
Depending on several factors that must be studied in devising the best intervention, we’ll work with you in order to identify if any of the possible solutions below is the right track for us.
Corporate and Non-Corporate Training Provider in the Philippines
Offline
- On-site Training
Making the most of your own training facilities (function rooms, etc.), we can facilitate training within your premises upon your request. Training on-site ensures that the beneficiaries of our default or customized programs feel more comfortable learning right at their own backyard.
- Off-site Training
You don’t have your own training rooms? Or, the trainees won’t be able to focus on and dedicate their time to training because of on-site distractions and comfort zones? That’s not a problem. We can go anywhere and anytime you prefer. We can also assist in finding you the most suitable venue that qualifies for your location, budget, and convenience needs.
Online
- Our flexibility allows us to facilitate training even using the internet with the help of online webinar tools/apps/sites like:
- Zoom Meetings
- Google Meet
- Microsoft Teams
- GoToWebinar
- AnyMeeting
- Skype
- Google Hangouts
We can conduct any generic or even customized training program based on the needs of your organization and employees. Some of the topics that we have unquestionable expertise in are:
Leadership and Management Training in the Philippines
Communication Skills Training in the Philippines
Train-the-Trainer Training in the Philippines
Human Resources Training in the Philippines
Customer Service Training in the Philippines
Sales and Marketing Training in the Philippines
Production and Operational Excellence Training in the Philippines
Personal Productivity Training in the Philippines
Computer Training in the Philippines
Student or Youth Leadership Training in the Philippines
Modesty aside, our company’s already fast-rising as a training provider in the Philippines thanks to the brand of corporate training that our founder and Chief EnterTrainment Officer (CEO), Mentor Myron Sta. Ana has established and popularized. He’s widely known in the corporate world and on social media as #TheCorporateEnterTrainer because of his specialty in incorporating entertainment to his training and presenting style. You’ll never find, at least now, another trainer who does stand-up comedy, sings, makes people sing, dances, makes people dance, raps, and acts out on stage and in the classroom. Add to that his amazing ability to genuinely engage his audience/participants with his entertainment. Truly, there’s no dull moment when the trainees are with him. They learn a lot while having fun at the same time.
Public Learning Events
If you don’t have your internal or in-house training department or if you’d rather send your employees to a public learning event than organize your in-house program, then we have this other solution for you.
We also organize learning opportunities that offer the same topics as aforementioned. For now, we offer once-a-month events. You can be assured we’re going to offer more learning events frequently. For information about our scheduled events for the entire year, please feel free to call us at (02) 7255 5568 or email us at info@mssbizsolutions.com.
With “Myronosophies”, our world-class professional speaking brand, you’re guaranteed of genuine EduTainment. The word comes from the combination of our founder, Mentor Myron Sta. Ana’s first name, Myron and the Anglicized Latin word for “wisdom”, Sophia. It’s also a word play for Myron and Philosophies or Myron’s Philosophies.
The brand refers to his life and career philosophies that have motivated and inspired hundreds of thousands of individuals to pursue their aspirations and live their dreams despite life’s challenges and personal limitations.
Being an experienced and results-oriented employee learning and development practitioner for more or less fifteen (15) years and getting to train, mentor, and coach hundreds to hundreds of thousands of past co-workers and trainees, our speaker, Mentor Myron Sta. Ana knows how to motivate different people with different priorities, personalities, points of view, preferences, and purposes.
With his #EnterTRAINing approach to encouraging and engaging others and his deep understanding of employing a holistic approach to touching people’s lives (catering to Knowledge, Skills, and Attitude), his audience may expect having the Attention, Interest, Desire, and Action (AIDA) to improve their performance, exceed their targets, and contribute more to the company’s goals and objectives of bringing to life its vision, carrying out its mission, and living up to the standards of its core values.
Inspiring others is his forte and cup of tea. He’s not your typical rags-to-success story. He was actually born in a middle-income family of a woodwork-agent father and a clothes-wholesaler mother. However, due to the decline of the sash and woodwork industry in Taytay, Rizal in the late 1990s and the bankruptcy of her mother’s business around the same years, they became poor.
Since his father only graduated from elementary and her mother only reached first year high school, their lack of education kept them from getting back up on their feet and clawing back their previous status in life.
To help, he made a decision to study hard in college that led to him graduating as Cum Laude. He also kept himself productive with extra-curricular activities such as joining student and youth organizations and winning competitions inside and outside of Polytechnic University of the Philippines – Sta. Mesa, Manila. This led to him accomplishing the following achievements in student leadership and academic excellence:
- Ten Outstanding Students of the Philippines (TOSP) Nominee A.Y. 2005 – 2006
- National Search for the Ayala Young Leaders Nominee A.Y. 2004 – 2005
- Galing Pilipino Young Leader Awardee A.Y. 2004 – 2005 Galing Pilipino Movement Foundation
- Outstanding Juan Sumulong Memorial Junior College – Taytay, Rizal Alumnus
His passion for excellence and his quest for a life-changing success for his family didn’t end here. After working in the corporate world for more or less seven years from 2006 – 2013 saving nothing, his family’s life getting worse in poverty, and his parents getting older not regaining their past convenience, he made a leap of faith and decided to put up his own training and consultancy company in the Philippines with nothing else but his severance pay and the money he got and set aside from selling his then one-year old motorcycle.
Two years later in 2015, after defying the odds, working harder and smarter, and putting his best foot forward, he would already be looked up to as one of the best corporate trainers and training and development consultants in the Philippines and one of the fastest-rising names in motivational, inspirational, and resource speaking. These milestones have been validated further by the following prestigious awards conferred to him recently:
- 2017 Global Awards for Marketing and Business Excellence, Best Training and Consultancy Services Provider
- 2017 Global Awards for Marketing and Business Excellence, Outstanding Executive Achievement Award for Outstanding and Significant Achievement in Life Coaching and Motivational Speaking
- 2017 Excellence in Quality and Management Conference in Lucerne, Switzerland, One of the Best Regional Enterprises Winners and Manager of the Year, International Socrates Awards Nomination Committee of the Europe Business Assembly in Oxford, United Kingdom
- 2016 Acquisition International Excellence Awards, Most Outstanding Corporate Training Provider in the Philippines
- 2016 APAC Insider Business Elite Awards, Corporate Training Firm of the Year
- 2016 The National Product Quality Excellence Awards Seal of Service Quality
- 2016 28th Asia Pacific Excellence Asian Achiever Awards, Best Results-oriented Training and Consultancy Services Provider
- 2016 Annual Outstanding Professionals of the Philippines Awards, Outstanding Professional Awardee
- 2016 Philippine Awards for Customer Service Excellence Outstanding Customer Service Training and Consultancy Services Provider
- 2016 Golden Globe Annual Awards for Business Excellence Best Event Services Consultancy Provider
- 2015 APAC Insider Business Awards Best Corporate Training Provider in the Philippines
- 2015 Golden Globe Annual Awards for Outstanding Filipino Achiever: Medal of Distinction for Business Achievement
- 2014 TOP BRAND Awards Philippines Corporate Trainer and Motivational Speaker of the Year
- 2014 TOP BRAND Awards Philippines Corporate Training, Leadership and Event Consultancy of the Year
Equipped with this motivational and inspirational life story supported by his one-of-a-kind competency of ‘Edutaining’ and ‘EnterTRAINing’ his audience, you can be assured that your students or employees will have a blast signing him up as your speaker.
Leadership and Management Mentoring
Inspired by and incorporating the leadership and management principles, methodologies, styles, techniques, and strategies both learned, observed, and experienced by our founder and CEO, Mentor Myron Sta. Ana during his own leadership and management journeys in the academe and in the corporate world, our group has been a go-to authority by most companies for its edge in passing over the needed knowledge, skills, and attitude to become effective, successful, and engaging leaders and managers.
We always employ a holistic approach to mentoring both new and experienced leaders so they can acquire not only the information and the know-how to lead and manage their employees to results but also the attitude to be able to motivate and inspire their people and develop future leaders and the most competent and positively competitive business partners as well.
We believe that the measure of a great leader is not how many followers he has but instead how many quality leaders he’s able to replicate or multiply on his team during his term.
Communication and Customer Service Skills Coaching
Customer Service and Customer Experience Enhancement Coaching
We unquestionably know, understand, appreciate, and role-model excellent customer service and enhancing our customers’ experience. From answering incoming calls to how we do our job and how we provide a memorable experience to our lifetime partners – our clients, we absolutely practice what we preach.
Even our founder and chief consultant was an award-winning Customer Care Representative during his stint as an entry and then second-tier level Billing Call Center Agent for a top Contact Center Company in the Philippines from 2006 to 2008. He was also certified as an S-Leader (Servant, Seer, Shepherd, and Steward) by the Potter’s Leadership Academy, a renowned certification program in the country that focuses on God-centered service in the early 2000s.
Our coaching methodologies and principles are customer and customer experience-centered. We believe that customers feel happier, more contented, and highly-satisfied if their expectations are exceeded, their needs are provided thoroughly, their questions are answered intelligently, and their problems and challenges are tackled with permanent solutions and a feel-good product and service experience.
Let’s share with you our unparalleled knowledge, skills, and attitude on how to provide outstanding World-class Customer Service and Customer Experience.
There are three types of Communication Skills topics. These are Interpersonal Communication, Intrapersonal Communication, and Language Communication. Our company specializes in all three of them.
Our communication skills coaching points and solutions provide our beneficiaries with the correct and efficient approaches in communicating effectively within and without (with other people). As they say, “Together, Everyone Achieves More”.
When different members of an organization are all aligned with the company’s vision, mission, core values, and strategic direction/s and they employ that alignment to collaborate systematically at all levels, achieving business, divisional, departmental, individual, and occupational results don’t have to be complicated.
We can coach both your management and rank-and-file employees on the following domains and aspects:
| Interpersonal Communication | Intrapersonal Communication | Language Communication |
| Verbal Communication
Non-Verbal Communication Effective Interpersonal Communication Effective Interdepartmental Communication Giving and Receiving Feedback Positive Scripting (a.k.a. Positive Framing) Active Listening Negotiation Assertiveness Questioning |
Stress Management
Self-Focus and Self-Discipline Management Confidence Building Relaxation Techniques Self-Concept/Self-Awareness Formation Self-Values Formation Optimism Self-Communication
|
Pronunciation
Grammar Vocabulary Accent Fluency/Articulation Voice Quality |
Human Resources Advisory/Consultancy
Take advantage of our expertise in helping your organization achieve its business goals and objectives through our diversified consulting services:
Organization Development Consulting
- Organizational Climate Diagnosis and Analysis
- Strategic Planning
- Organization Transformation
- Change Management
Talent Development Consulting
- Career Management
- Succession Planning
- Talent Upskilling
- Talent Retooling
Employee Engagement Consulting
- Organization-Talent Alignment
- Talent Relations
- Talent-Job and Talent-Organization Compatibility
- Talent Retention Strategy
- NeGROWsyo Mentoring Program – to know more about our consulting service for helping micro to small businesses grow into a medium or a large company in one to three years, email us at info@mssbizsolutions.com or get in touch with us at (02) 7255-5568.
Contact Center Consulting
- Set-up
- Operation
- Talent Management (Acquisition and Development)
Team and Team Culture Building
Do you have an observed and verified need to improve your team’s coordination, collaboration, and communication? Does the need correctly call for a team or a team culture building program as an intervention?
We can formulate, assemble, execute, and evaluate a customized program tailor-made for your team’s areas for improvement on teamwork, interpersonal communication, and even job happiness, contentment, and satisfaction.
One thing you have to know about how we do it, which is also how we set ourselves apart from the competition, is we’re not only team building program facilitators in the Philippines. We are an advisor, a consultant.
We first assess if a team building program is really the necessary intervention for your observed and confirmed need to improve your team’s coordination, collaboration, and communication before we proceed with your investment. We accomplish this by performing a Relentless Root Cause Analysis by determining the underlying causes and causal factors of the challenges and ascertaining which corresponding solution will really correct, improve, or eliminate them.
If it’s confirmed that a set of structured learning activities or exercises is the correct approach, then you can count on us that we can design, develop, and deliver a program that balances wisdom and entertainment.
It’s a real and critical challenge to look for a corporate event host who knows how to ensure the creative and fun balance among hosting, doing voice-over, sequencing, and entertaining the guests – the audience.
We hold a competitive edge over the others because our founder, Mentor Myron Sta. Ana isn’t only an event host but also a corporate trainer and professional speaker at the same time. This fact alone guarantees that we’ll live up to our self-imposed standards of educating, equipping, encouraging, engaging, entertaining, empowering, exemplifying, and escorting to success our guests and participants even in the field of event hosting.
We can take quality care of your corporate event be it a product launch, a kick-off party, a Christmas or Halloween, or a sales/marketing event.
HOW DO WE DETERMINE AND EXECUTE THE RIGHT SOLUTION FOR YOU?
Let’s show you why and how our firm is one of the most preferred training providers in the Philippines.
We brag about utilizing and maximizing the newest and most recent talent development methodology and principle, I.M.P.A.C.T.™
Talent Development Framework in the Philippines
I.M.P.A.C.T.™ was conceptualized and is now being popularized by no other than, Mentor Myron Sta. Ana himself. It’s a contemporary employee or talent development cycle and process for assessing, formulating, assembling, testing, executing, and evaluating the most suitable and needed solutions to address performance and productivity gaps at all business levels in any organization.
We back up our belief that training isn’t the only remedy for performance and productivity gaps. It’s only one of the possible interventions that practitioners can resort to. Therefore, knowledge of A.D.D.I.E. or S.A.M. isn’t enough.