WHEN OBJECTIONS ARE OPPORTUNITIES: A SALES PERSUASION AND HANDLING OBJECTIONS TRAINING IN THE PHILIPPINES
A Corporate EnterTRAINment on Sales Persuasion and Handling Objections Professionally and Effectively – a 1-day Sales Persuasion and Handling Objections Training in the Philippines
ENTERTRAINMENT OVERVIEW:
This highly interactive 1-day Sales Persuasion and Handling Objections Training in the Philippines is designed to equip participants with the essential skills and mindset required to effectively persuade potential clients and adeptly manage objections and clarifications in a professional, ethical, and efficient manner.
ENTERTRAINMENT GOAL:
The goal of this 1-day Sales Persuasion and Handling Objections Training in the Philippines is to train the participants to persuade both interested and half-hearted potential clients and deal with their objections and clarifications professionally, effectively, and ethically.
ENTERTRAINMENT OBJECTIVES:
In order to achieve this goal of this 1-day learning experience, the participants should have been able to:
- Apply persuasion over manipulation and pulling or attracting over pushing or forcing when presenting opportunities to own a car to their potential clients.
- Overcome objections and skepticism with professionalism, effectiveness, and proper attitude.
ENTERTRAINMENT OUTLINE:
Module 1: PERSUASION
This module will cover everything the Sales Consultants need to know about the art of persuasion and positive influencing
- UNDERSTANDING PERSUASION
- Definition of Persuasion
- Persuasion vs Manipulation
- Pushing vs Pulling
- BEST PRACTICES IN PERSUASION
- Positive Phraseology
- Leveraging Correct Sales Presentation Strategies
Module 2: HANDLING OBJECTIONS
This module will cover the best practices in dealing with customers’ objections, questions, clarifications, and other difficult-to-handle demands
- UNDERSTANDING CUSTOMERS’ PSYCHOLOGY AND THE NATURE OF OBJECTIONS
- Customer Needs Analysis
- Objection Root Cause Assessment
- DIFFERENT KINDS AND EXAMPLES OF OBJECTIONS
- Request for more information w/ Examples
- Condition for Purchase w/ Examples
- Hopeless Objection w/ Examples
- True Objection w/ Examples
- CATEGORIES OF OBJECTIONS
- Hidden Objections
- Stalling Objections
- No-Need Objections
- Money Objections
- Product Objections
- Source Objections
- PROVEN TECHNIQUES IN HANDLING OBJECTIONS
- The Dodge
- Pass Up
- Rephrase as Questions
- Postpone
- Boomerang
- Ask Questions
- Five-Question Sequence
- Features vs Benefits Approach
- THE POWER OF MEETING HALFWAY AND SEALING THE DEAL
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Sales and Marketing Training in the Philippines
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