DESIGNING, DEVELOPING, IMPLEMENTING, AND EVALUATING A PERFORMANCE MANAGEMENT SYSTEM: A PERFORMANCE MANAGEMENT SYSTEM TRAINING IN THE PHILIPPINES
A 2-day Corporate EnterTRAINment on the Performance Management System – a Performance Management System Training in the Philippines
ENTERTRAINMENT OVERVIEW:
This 2-day Performance Management System training in the Philippines is designed to equip participants with the knowledge and skills necessary to plan, design, develop, implement, monitor, and evaluate an effective Performance Management System within their organizations.
The training will cover key aspects of performance management, including gaining leadership commitment, building the design team, aligning with organizational goals, determining Key Result Areas (KRAs), identifying Key Performance Indicators (KPIs), and integrating the system into the performance management cycle.
Participants will also learn how to secure senior management support, cascade the system, conduct pilot testing, and continuously improve the system.
ENTERTRAINMENT GOAL:
The overall goal of this training is to empower participants with the expertise and tools needed to establish and maintain a robust Performance Management System that enhances organizational performance, aligns individual and team goals with company objectives, and drives continuous improvement.
ENTERTRAINMENT OBJECTIVES:
By the end of this 2-day Performance Management System Training in the Philippines, the trainees/participants should:
- Design and Develop an Effective Performance Management System: Participants will be able to design and develop a Performance Management System that aligns with organizational goals, values, and strategies, including the creation of Key Result Areas (KRAs) and Key Performance Indicators (KPIs) that effectively measure employee performance.
- Secure Leadership Commitment and Support: Participants will learn strategies to gain the commitment and support of senior and top management for the Performance Management System, including the development of a compelling business case and effective presentation techniques.
- Cascade and Communicate the System: Participants will acquire skills to cascade the Performance Management System throughout the organization, ensuring that all employees understand and accept the system, while effectively addressing any opposition or concerns that may arise during the implementation process.
- Monitor, Evaluate, and Continuously Improve: Participants will be equipped with the knowledge and tools to conduct pilot testing, monitor the system’s effectiveness, gather feedback from stakeholders, and drive continuous improvement efforts to enhance the Performance Management System’s impact on organizational performance.
ENTERTRAINMENT OUTLINE:
MODULE ONE: PLANNING THE PERFORMANCE MANAGEMENT SYSTEM
- Gaining Key Champions’ Approval and Commitment
This module will emphasize that a well-designed Performance Management System will be rendered ineffective and futile if the top and senior managements will not support and commit to the system as it entails change management strategies that involve change in mentality as well.
HIGHLIGHT/S:
Engaging the Senior and Top Managements
- Building the Performance Management System Designing Team
This module will emphasize that the right people should design the Performance Management System project and that its members should represent all stakeholders, both internal and external.
HIGHLIGHT/S:
Determining the Members of the Performance Management System Design, Development, Implementation, and Evaluation
MODULE TWO: DESIGNING AND DEVELOPING THE PERFORMANCE MANAGEMENT SYSTEM
- Review Organizational Goals and Objectives
The designers should orient themselves again on the company’s global and local vision, mission, and values and global and local strategies, tactics, and operations as the performance management system and corresponding scorecard should be based on organizational, divisional, departmental, and team expectations.
HIGHLIGHTS:
Vision, Mission, and Values
Review of the current and next year/years’ strategic, tactical, and operational goals and objectives
- Determine Key Result Areas (KRAs)
This module will guide the participants in determining the Key Result Areas under which the employees’ Key Performance Indicators and Metrics will be categorized. These areas are based on the interpretation of the organizational vision, mission, values and strategic, tactical, and operational goals and objectives and their cascading into the managers and the company’s expectations of them.
HIGHLIGHTS:
Engaging all stakeholders in determining KRAs
KSA-EMJ Method in aligning company expectations and a holistic learning and development geared toward meeting or exceeding KRAs
Output: Key Result Areas
- Determine Key Performance Indicators (KPIs)
After the KRAs or the categories of the company’s (down to the division, department, team, and individual levels) success indexes are determined, this module will now guide the participants through the quantifiable measures that have to be met or better yet, exceeded under each classification. Carefully chosen renowned tools in identifying KPIs will be employed in this part of the program.
HIGHLIGHTS:
- Accomplishments VS Activities
- Critical, Non-Critical, and Additional Performance Elements
- Personal, Behavior, and Results-based Expectations
- Use of a Competencies Model in Determining KPIs
- Administrative Competencies
- Leadership and Management Competencies
- Job Analysis
- Job Observational Study
- End-user and Beneficiary Interview
- Focus Group Discussion
- Assigning Performance Measures for each KPI using:
- S.M.A.R.T.E.R.
- Management by Objectives
- Quantitative Method (if applicable like for sales targets/quotas, attendance, punctuality, service standards)
- Qualitative Method
- 360-degree Method
- Transferring KPIs and Metrics into a Scorecard using the Five-point Rating Scale
- Integrating the Managerial Performance Scorecard into the Performance Management Cycle
- Planning
- Monitoring
- Developing
- Rating
- Reviewing
- Rewarding
- Recognizing
Output: Key Performance Indicators and the Managerial Performance Scorecard or Performance Evaluation Form itself
MODULE THREE: IMPLEMENTING, MONITORING, AND EVALUATING THE PERFORMANCE MANAGEMENT SYSTEM
- Getting the Senior and Top Management’s Approval, Support, and Commitment
The Performance Management System must be proposed to the senior/top management for critique, approval, support, and seamless implementation. This module will emphasize how the participants can get the much-needed support, both financial and non-financial, of the management locally and even at the headquarters.
HIGHLIGHTS:
Developing a Business Case
Presenting the Business Case
- Cascading the System
This module will provide best practices or help the participants formulate strategies on how to cascade the new or improved Performance Management System to the beneficiaries especially to those who were not part of the design team and to communicate the system without oppositions or temporary oppositions.
HIGHLIGHTS:
Communication Strategy
Dealing with Oppositions
- Pilot Testing, Monitoring, and Critiquing the System
As this is a project, this module will walk them through the process that has to be undergone once the performance scorecard and the entire system are designed. There has to be implementation, monitoring, and evaluating afterwards to test the effectiveness of the new or improvement Performance Management System, particularly the Performance Scorecard.
HIGHLIGHTS:
Delegating the As to the Project Members
- Awareness
- Assignment
- Authority
- Accountability
- Altitude
- Allocation
- Attitude or Amount of Motivation/Inspiration
Gathering Feedback from the Beneficiaries and Other Stakeholders
Continuous Improvement
Check out our other Performance Management-related training programs below:
Performance Management Training in the Philippines
Employe Performance Management Training in the Philippines
Managing Employee Performance Training in the Philippines
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