NEGOTIATE TO SUCCEED AND NOT TO ACCEPT DEFEAT – A NEGOTIATION SKILLS TRAINING IN THE PHILIPPINES
A Corporate EnterTRAINment on Negotiation Skills and Strategies – A 2-day Negotiation Skills Training in the Philippines
ENTERTRAINMENT GOAL:
During this 2-day Negotiation Skills Training in the Philippines, the goal is to negotiate competently, confidently, and comfortably terms that help achieve both the company’s goals and satisfy the client, customer or supplier’s need at the same time.
ENTERTRAINMENT OBJECTIVES:
To achieve the aforementioned goal in this 2-day Negotiation Skills Training in the Philippines, the participants should’ve been able to:
- Understand how clients, customers, or suppliers think both as a person who directly need the service or merely a messenger for the company and use this intel to identify with and persuade them.
- Initiate mastery of negotiation and its ramifications to overcome objections, enhance proposals, and offer a win-win solution that make the client, customer, or supplier take positive action.
- Know, understand, and appreciate the competencies and character to become a results-oriented negotiator.
ENTERTRAINMENT OUTLINE:
Module 1: Understanding the Client/Customer’s Psychology
- What and How do Clients/Customers Think?
- Mutual Value
- Three (3) Personalities Involved in Decision-Making
- Decision Messenger
- Decision Influencer
- Decision Maker
Module 2: Identifying with the Client/Customer’s Situation
- What is Cost Effectiveness/Cost Efficiency?
- Cost Effectiveness with the Greatest Value
- How to Convince Our Customers of Return on Investment (ROI)
Module 3: Negotiation 101
- The True Meaning of Negotiation
- The Art and Science of Negotiation
- Art of Negotiation
- Science of Negotiation
- Framing Effect
- Anchoring Technique
- Prospect Theory
- Conflict Resolution Methods
- The BATNA/WATNA Negotiation Framework
- BATNA/WATNA
- WAP/ZOPA
Module 4: The Negotiation Process
- Preparing to Negotiate
- Building a Relationship: Momentum to Effective Sway
- Tips to Build Rapport
Module 5: Overcoming Objections and Effective Persuasions
- Distinguishing Among Objections
- Different Kinds of Objections
- Categories of Objections
- Best Practices in Dealing with Objections
Module 6: The Power of Meeting Halfway
- Win-Win Agreement
Module 7: Ensuring Positive Action
- Call for Action
If you are looking for other Communication-related training program offerings, click here:
Communication Skills Training in the Philippines
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