PROFESSIONAL IMAGE FOR PROFESSIONALS

Image Enhancement Training in the Philippines

A Corporate EnterTRAINment on Image Enhancement

ENTERTRAINMENT DESCRIPTION:

This Image Enhancement Training in the Philippines is dedicated to improving the professional appearance and behavior of frontliners.

Participants will develop skills and knowledge essential for projecting a positive image and maintaining a professional demeanor in the workplace.

ENTERTRAINMENT GOAL: 

The goal of this Enhancement Training in the Philippines is to equip frontliners with the knowledge and skills necessary to enhance their professional appearance and behavior, thereby contributing to improved customer service and satisfaction in the workplace.

ENTERTRAINMENT OBJECTIVES:

By the end of this training, participants should be able to:

• Understand the significance of professional appearance and behavior in the workplace.
• Demonstrate appropriate dress code and personal hygiene.
• Maintain a clean and organized workspace.
• Handle stress and maintain composure under pressure.

ENTERTRAINMENT OUTLINE:

Module 1: INTRODUCTION TO PROFESSIONAL APPEARANCE AND BEHAVIOR (1.5 HOURS)

• The Importance of Projecting a Professional Image
• The Impact of Appearance and Behavior on Customer Trust and Loyalty
• Setting Expectations for the Training

Module 2: DRESS CODE AND PERSONAL HYGIENE (2.5 HOURS)

• Understanding the Company’s Dress Code Policies
• Dressing Professionally and Comfortably
• Maintaining Personal Hygiene and Grooming Standards

Module 3: WORKPLACE ORGANIZATION AND CLEANLINESS (2 HOURS)

• Organizing the Work Area
• Keeping Work Areas Clean and Sanitized
• Efficient Workspace Layout for Improved Productivity

Module 4: STRESS MANAGEMENT AND MAINTAINING COMPOSURE ( 2 HOURS)

• Identifying Sources of Stress in the Workplace
• Coping Strategies for Stress Reduction
• Staying Calm and Professional in Challenging Situations
• Role-playing Exercises for Handling Stress

ENTERTRAINMENT METHODOLOGY:

This program shall practice what it preaches. Therefore, the participants’ learning experience will cater to visual, auditory, and kinesthetic learners and will cater to the following:

1. Icebreaker
2. Structured Learning Activities
3. Immediate Application Exercise

Check out our other Customer Service training programs below:

Customer Service Training in the Philippines

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