In this article, we’ll explore what makes a training provider or training vendor in the Philippines truly effective and how you can make the best choice for your team.

1. Why Choosing the Right Training Provider Matters

Investing in the right training vendor ensures that your employees acquire practical skills that directly contribute to business success. A well-structured training program can:

• Enhance employee performance by equipping them with relevant knowledge and skills.
• Increase engagement and retention, as employees feel valued when companies invest in their growth.
• Improve business efficiency, leading to better processes, higher productivity, and stronger customer relationships.
• Ensure compliance with industry standards, particularly in regulated fields like finance, healthcare, and manufacturing.

Choosing the wrong training provider, on the other hand, can result in wasted resources, ineffective learning outcomes, and disengaged employees.

2. What to Look for in a Training Provider in the Philippines

When evaluating a training vendor, consider these key factors:

a. Industry Expertise & Specialization

Not all training providers are created equal. Some specialize in leadership development, while others focus on technical skills, compliance training, or customer service excellence. Look for a provider with expertise in your industry and training solutions tailored to your business needs.

b. Customization & Flexibility

A good training vendor in the Philippines should not offer one-size-fits-all solutions. Instead, they should be able to:

• Assess your organization’s specific needs.
• Customize training modules to fit your objectives.
• Offer flexible delivery formats (face-to-face, virtual, or hybrid).

c. Track Record & Credibility

How long has the training provider been in the industry? Do they have client testimonials and success stories? Ask for case studies and feedback from previous clients to gauge their effectiveness.

d. Qualified Trainers & Facilitators

The best training providers in the Philippines employ experienced trainers who:

• Have industry-specific expertise.
• Use engaging, interactive training methodologies.
• Can adapt their training style to different learning preferences.

e. Learning Methodologies & Tools

Traditional lectures aren’t enough. Effective training providers incorporate interactive learning techniques such as:

• Case studies
• Role-playing exercises
• Hands-on workshops
• Gamification and simulations

f. Post-Training Support & Evaluation

Training shouldn’t end when the session is over. Look for a provider that offers:

• Post-training assessments to measure effectiveness.
• Follow-up sessions to reinforce learning.
• Continuous learning resources for long-term growth.

3. Why Companies Outsource to Training Vendors in the Philippines

Many businesses outsource training instead of conducting in-house programs due to the following benefits:

• Cost-effectiveness: Hiring a full-time training team is expensive. Outsourcing allows businesses to get expert trainers without the long-term costs.
• Access to expertise: Training vendors bring specialized knowledge and experience across multiple industries.
• Scalability: Whether you need training for a small department or an entire organization, outsourced providers offer flexible solutions.
• Focus on core business: Outsourcing training lets internal teams focus on their primary roles while experts handle employee development.

4. Common Training Programs Outsourced in the Philippines

The most in-demand corporate training topics include:

• Leadership & Management Development: Training programs for supervisors, managers, and executives to improve leadership capabilities.
• Customer Service Excellence: Ensuring employees provide world-class customer experiences.
• Sales & Negotiation Skills: Helping sales teams enhance their ability to close deals and build relationships.
• Soft Skills Training: Covering communication, teamwork, time management, and emotional intelligence.
• Technical & Digital Skills: Including Microsoft Excel mastery, digital marketing, cybersecurity, and AI integration.
• Compliance & Workplace Policies: Covering safety training, anti-sexual harassment policies, and regulatory compliance.

If your company is looking to upskill employees, partnering with a trusted training vendor in the Philippines is a smart investment.

5. How MSS Business Solutions Can Help

At MSS Business Solutions, we specialize in delivering customized employee training and consultancy solutions tailored to the needs of Filipino businesses.

Why Choose Us as Your Training Partner?

Tailored Training Programs designed for your industry.
Experienced Trainers & Consultants with real-world expertise.
Interactive & Engaging Learning Methods for maximum impact.
End-to-End Training Support, from assessment to implementation.

Whether you’re a small business or a large corporation, we help you develop your workforce and achieve business success through high-quality training solutions.

The post How to Choose the Right Training Provider in the Philippines for Your Business appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

In this article, we’ll explore actionable steps to create a workplace environment that prioritizes learning, empowering your teams to evolve with confidence.

Why Continuous Learning Matters in the Modern Workplace

The rise of digital transformation, hybrid work models, and global competition has reshaped how organizations operate. Here’s why continuous learning is critical:

• Staying Relevant: Skills that were cutting-edge yesterday may be outdated tomorrow. Continuous learning ensures your workforce stays ahead of the curve.
• Boosting Employee Engagement: Employees who feel supported in their growth are more motivated and engaged.
• Driving Innovation: A learning culture encourages creativity, experimentation, and the development of breakthrough ideas.

For HR managers and training leaders, embedding this culture is a game-changer for attracting and retaining top talent.

Characteristics of a Learning-Centric Organization

Organizations that prioritize learning often share these traits:

• Leadership Commitment: Leaders actively promote and participate in learning initiatives.
• Accessible Resources: Employees have access to training materials, workshops, and mentoring opportunities.
• Recognition and Reward: Efforts to upskill are celebrated and rewarded, reinforcing the importance of growth.
• Integration with Workflows: Learning is not a separate activity but embedded in daily tasks and projects.

Steps to Build a Culture of Continuous Learning

Here’s how HR and training managers can lead the charge:

a. Conduct a Skills Gap Analysis

Start by assessing the current skills within your organization and identifying gaps. What does your team need to succeed in the future? A structured analysis helps tailor learning initiatives to real needs.

b. Invest in Relevant Training Programs

Partner with a trusted training provider to deliver programs aligned with your organization’s goals. Focus on areas such as leadership development, digital skills, and emotional intelligence to future-proof your workforce.

c. Leverage Technology for Learning

Adopt e-learning platforms, microlearning modules, and virtual training sessions to make learning more accessible. Technology allows for flexibility and personalization, especially in hybrid work environments.

d. Create Mentorship Opportunities

Pair experienced employees with those eager to learn. Mentorship not only facilitates knowledge sharing but also strengthens workplace relationships.

e. Measure and Optimize

Track the impact of your learning initiatives using metrics such as employee performance, engagement levels, and retention rates. Use this data to continuously improve your programs.

Overcoming Challenges in Promoting Continuous Learning

While the benefits are clear, creating a learning culture comes with its challenges. Here are a few and how to address them:

• Resistance to Change: Communicate the value of learning to employees and tie initiatives to career growth.
• Time Constraints: Integrate bite-sized learning opportunities into daily workflows to make participation easier.
• Budget Limitations: Start small and scale up. Many free or low-cost resources can complement formal training programs.

The Role of HR and Training Managers

As the architects of organizational growth, HR and training managers play a pivotal role in embedding continuous learning. Here’s how:

• Advocate for Learning: Get buy-in from leadership and secure budgets for impactful training initiatives.
• Stay Ahead of Trends: Keep an eye on industry developments to ensure your programs remain relevant.
• Act as Coaches: Support employees in setting learning goals and navigating their development journeys.

Tools and Resources for Continuous Learning

Empowering employees to embrace learning is easier when the right tools are in place:

• Learning Management Systems (LMS): Platforms like Moodle or TalentLMS streamline training delivery and tracking.
• Webinars and Online Courses: Sites like Coursera, Udemy, and LinkedIn Learning offer diverse learning opportunities.
• In-House Workshops: Partner with training providers to deliver tailored sessions that align with your company’s objectives.

Conclusion: A Future Built on Learning

Building a culture of continuous learning isn’t just about training—it’s about creating an environment where growth is celebrated, encouraged, and integrated into everyday work. For HR and training managers, the journey starts with taking bold steps to prioritize learning as a strategic business driver.

At the end of the day, organizations that invest in their people’s growth aren’t just preparing for the future—they’re creating it.

Are you ready to empower your team with tailored training and consultancy solutions? At MSS Business Solutions, we specialize in helping organizations like yours build learning-centric workplaces that thrive in a competitive world.

The post The Ultimate Guide to Building a Culture of Continuous Learning in the Workplace appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

At MSS Business Solutions, we understand the unique challenges faced by organizations today. Our tailored training and consultancy solutions are designed to empower teams, improve performance, and help businesses achieve their goals. Here’s why partnering with us can transform your workforce and drive measurable results.

1. Why Employee Training is Essential in the Modern Workplace

The workplace is changing faster than ever. With advancements in technology, evolving customer expectations, and a multi-generational workforce, employees need to adapt and thrive. Here’s how training can help:

• Upskilling and Reskilling: Equip your team with the latest skills to meet industry demands, whether it’s mastering new technology or enhancing leadership capabilities.
• Increased Productivity: Trained employees work more efficiently, helping your business achieve more in less time.
• Employee Retention: A strong focus on development makes employees feel valued, reducing turnover and fostering loyalty.

2. The Role of Consultancy in Organizational Growth

Beyond training, consultancy services provide businesses with a strategic roadmap to address complex challenges. Here’s how MSS Business Solutions can help:

• Organizational Development: We analyze your company’s structure, processes, and culture to implement strategies that drive long-term success.
• Performance Management: From setting KPIs to optimizing team dynamics, we help organizations achieve peak performance.
• Change Management: Our consultancy ensures a smooth transition during organizational changes, minimizing disruptions and maintaining morale.

3. Why Choose MSS Business Solutions?

When it comes to employee training and consultancy in the Philippines, MSS Business Solutions stands out for its commitment to excellence and tailored solutions. Here’s what sets us apart:

a. Tailored Programs

We believe every business is unique, which is why our programs are customized to address your specific challenges and goals. From leadership development to customer service training, our content is designed to resonate with Filipino employees and align with your organization’s objectives.

b. Experienced Trainers and Consultants

Our team of seasoned professionals brings a wealth of experience across industries. We combine practical knowledge with proven methodologies to deliver impactful results.

c. Measurable Outcomes

We don’t just train—we ensure results. Our post-training evaluations and follow-up support help measure the impact of our programs on your team’s performance.

4. Services We Offer

At MSS Business Solutions, we offer a wide range of employee training and consultancy services, including:

• Leadership and Management Development: Empower your leaders to inspire, guide, and drive results.
• Sales and Customer Service Excellence: Boost your team’s ability to connect with clients and exceed expectations.
• Team Building Programs: Foster collaboration, communication, and trust within your organization.
• Organizational Consultancy: Develop strategies that align with your business vision and goals.
• Customized Training Solutions: From technical skills to soft skills, we create programs that address your team’s unique needs.

5. Real Results from Real Partnerships

Our partnerships with businesses across the Philippines speak for themselves. By tailoring our solutions to meet the specific needs of our clients, we’ve helped organizations achieve:

• Higher Employee Engagement: Teams that are motivated and aligned with company objectives.
• Improved Efficiency: Streamlined processes and better teamwork.
• Stronger Leadership: Managers equipped to lead with confidence and clarity.

6. How to Get Started

Ready to empower your workforce and achieve your business goals? Partnering with MSS Business Solutions is easy. Here’s how:

1. Consultation: Schedule a meeting with our experts to discuss your needs and objectives.
2. Customized Plan: We’ll design a training or consultancy program tailored to your organization.
3. Implementation: Our experienced trainers and consultants will work with your team to deliver impactful results.
4. Follow-Up: We’ll measure the outcomes and provide recommendations for continuous improvement.

Transform Your Workforce with MSS Business Solutions

At MSS Business Solutions, we believe in empowering Filipino businesses by developing their most valuable asset: their people. Whether you’re looking to upskill your team, enhance leadership capabilities, or improve organizational processes, our employee training and consultancy services are designed to help you succeed.

Contact us today to learn how MSS Business Solutions can transform your workforce and take your business to the next level. Let’s work together to build a stronger, smarter, and more successful organization.

The post Empowering Teams for Success: Why Employee Training and Consultancy is a Game-Changer for Businesses in the Philippines appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

1. What Are Outsourced HR Solutions?

Outsourced HR solutions encompass a range of services aimed at optimizing an organization’s human resource functions. From recruitment and compliance to employee development and organizational consultancy, these services help businesses focus on their core operations while ensuring their people strategies are aligned with long-term goals.

In the Philippines, outsourcing HR functions is becoming increasingly popular due to the country’s dynamic workforce, cost-effectiveness, and availability of top-notch expertise.

2. Why Choose Outsourced HR Services in the Philippines?

Outsourcing HR solutions in the Philippines offers several advantages, especially for organizations looking to improve their training and consultancy efforts. Here’s why businesses are making the shift:

a. Cost-Effective Expertise

Instead of hiring full-time HR professionals or consultants, outsourcing provides access to a team of experts at a fraction of the cost. This is particularly beneficial for small to medium-sized enterprises (SMEs) that need high-quality HR services without straining their budget.

b. Customized Training and Consultancy

Renowned HR solutions companies in the Philippines specialize in tailoring programs to the specific needs of organizations. Whether you’re looking to develop leadership skills, improve employee engagement, or optimize team performance, these companies design solutions that deliver measurable results.

c. Focus on Core Business Functions

Outsourcing HR functions allows your internal team to focus on core business activities while the HR provider takes care of training, employee development, and compliance.

d. Localized Knowledge and Expertise

The best HR solutions companies in the Philippines have a deep understanding of the local culture, labor laws, and workplace dynamics. This ensures that the programs they design are not only compliant but also resonate with Filipino employees.

3. Key Services Offered by Outsourced HR Companies in the Philippines

a. Organizational Training

Training programs are essential for improving employee skills and aligning them with organizational goals. Popular training topics include:

• Leadership and management development
• Customer service excellence
• Sales training
• Workplace productivity and time management
• Team-building workshops

b. People Consultancy

Consultancy services focus on diagnosing organizational challenges and implementing solutions, such as:

• Change management strategies
• Organizational development programs
• Employee engagement initiatives
• Performance management systems

c. Talent Acquisition and Retention

From recruitment to retention strategies, outsourced HR providers ensure you attract and keep top talent. This includes competency-based hiring, onboarding programs, and career development plans.

d. HR Compliance and Policies

Outsourced HR companies in the Philippines help businesses stay compliant with local labor laws and regulations. They also assist in drafting and implementing HR policies that reflect best practices.

4. Why MSS Business Solutions is the Partner You Need

At MSS Business Solutions, we take pride in being one of the leading outsourced HR solutions companies in the Philippines. Our focus is on empowering businesses through strategic organizational training and consultancy. Here’s why clients trust us:

a. Tailored Solutions

We don’t believe in one-size-fits-all approaches. Every training program and consultancy project is customized to address your specific business needs.

b. Proven Expertise

Our team of consultants and trainers has extensive experience across industries, ensuring that we deliver solutions that work in real-world scenarios.

c. Comprehensive Services

From leadership training to performance management consultancy, we offer end-to-end HR solutions that drive results.

d. Commitment to Excellence

At MSS Business Solutions, we are committed to helping your organization thrive by fostering a culture of excellence, innovation, and collaboration.

5. The Future of Outsourced HR in the Philippines

As businesses continue to adapt to a rapidly changing environment, the demand for outsourced HR solutions in the Philippines will only grow. Companies that invest in professional training and consultancy today will be better equipped to face tomorrow’s challenges. Partnering with an experienced HR provider ensures that your organization remains agile, competitive, and ready for growth.

Elevate Your Workforce with MSS Business Solutions

If you’re ready to unlock the potential of your people and organization, let MSS Business Solutions be your trusted partner. With our expertise in training and consultancy, we help businesses in the Philippines build stronger teams, improve performance, and achieve lasting success.

Contact us today to learn more about how our outsourced HR solutions can transform your business. Together, we’ll create a future of growth and excellence.

The post Why Outsourced HR Solutions in the Philippines Are Transforming Businesses appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

If your organization is navigating the path to creating an inclusive workplace, partnering with a Diversity, Equity, and Inclusion consultant in the Philippines can provide the guidance needed to turn vision into reality.

Understanding DEI in the Philippine Context

The Philippines is a multicultural country with a unique blend of ethnicities, languages, and traditions. This diversity is reflected in its workforce, which comprises individuals from various regions, educational backgrounds, and experiences. However, while diversity exists, true equity and inclusion often require intentional effort.

• Diversity: This is about representation—having a workforce that mirrors the varied demographics of the Philippines, including gender, ethnicity, age, ability, and socio-economic background.

• Equity: Equity ensures that every employee has access to the same opportunities, recognizing that not everyone starts from the same place and may need different resources to succeed.

• Inclusion: Inclusion creates a culture where all employees feel valued, respected, and empowered to contribute to the organization’s success.

Why DEI Matters for Philippine Organizations

1. Driving Innovation
   Diverse teams bring varied perspectives and experiences, fostering creativity and innovation. In the Philippine business landscape, where adaptability and ingenuity are essential, DEI becomes a powerful tool.
2. Enhancing Employee Engagement
   Employees who feel seen, heard, and valued are more likely to be engaged and productive. By fostering an inclusive environment, companies can unlock the full potential of their workforce.
3. Attracting Top Talent
   Filipino professionals are increasingly prioritizing workplace culture when choosing employers. Companies with strong DEI initiatives stand out as employers of choice in a competitive job market.
4. Reflecting the Philippine Customer Base
   A diverse workforce allows companies to better understand and serve their equally diverse clientele.

Challenges to DEI in the Philippines

Despite its importance, implementing DEI initiatives can be challenging in the Philippines. Common barriers include:

• Unconscious Bias: Deep-seated stereotypes can hinder equitable hiring and promotion practices.
• Resistance to Change: Longstanding workplace traditions may resist new policies or practices.
• Lack of Awareness: Many organizations are unaware of the tangible benefits of DEI or how to implement it effectively.

Steps to Build a Strong DEI Culture in Your Organization

1. Assess Your Current State
   Conduct a DEI audit to understand your organization’s strengths and areas for improvement.
2. Educate and Empower Leaders
   Leadership buy-in is critical. Equip leaders with the knowledge and tools to champion DEI within their teams.
3. Establish Clear Policies
   Develop and enforce policies that promote equity and inclusion, from hiring practices to workplace accommodations.
4. Foster Open Communication
   Create safe spaces for employees to share their experiences and ideas. Encourage dialogue that builds understanding and trust.
5. Measure and Adapt
   Continuously track your DEI initiatives’ progress through metrics and feedback, and refine your strategies as needed.

Partner with a Diversity, Equity, and Inclusion Consultant in the Philippines

Building a truly inclusive workplace requires expertise and strategy. At MSS Business Solutions, we specialize in helping organizations design and implement impactful DEI initiatives tailored to the Philippine context.

Our DEI services include:

• Resource Talks: Inspire your workforce with insights into the importance and benefits of DEI.
• Training Programs: Equip your team with the skills and awareness needed to foster an inclusive culture.
• Consulting: Receive tailored strategies and solutions to embed DEI into your organizational framework.
• Coaching: Empower leaders to champion DEI principles and lead inclusively.

Creating a Workplace That Thrives on Inclusion

DEI isn’t just about compliance or ticking boxes—it’s about creating a workplace where everyone feels empowered to contribute their best. It’s about harnessing the richness of diversity to drive innovation and success.

If your organization is ready to embrace DEI and make a meaningful impact, MSS Business Solutions is here to help. As your trusted Diversity, Equity, and Inclusion consultant in the Philippines, we’ll guide you in building a workplace culture that reflects the values of inclusivity and respect.

Contact us today to learn more about how we can support your DEI journey and help you create a workplace that thrives on diversity and inclusion.

To read about our Diversity, Equity, and Inclusion training program, check out Workplace Inclusion and Diversity Training in the Philippines

To know more about MSS Business Solutions, visit our Facebook Page at MSS Business Solutions

The post Promoting Diversity, Equity, and Inclusion in the Philippines: Building Inclusive Workplaces with Lasting Impact appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

If you’re looking for expert guidance, partnering with an employer value proposition crafting consultant in the Philippines can be your key to success.

What is an Employer Value Proposition (EVP)?

An Employer Value Proposition (EVP) is the unique set of benefits, values, and experiences that an organization provides to its employees. It defines why talented individuals should work for your company instead of your competitors. Beyond salaries and perks, a compelling EVP highlights emotional, cultural, and professional benefits, creating a strong connection between the employer and employee.

Why Does Your Company Need a Strong EVP?

• Attract Top Talent
  Filipino professionals, especially millennials and Gen Z, are increasingly selective about their employers. They seek companies that align with their personal values, offer meaningful work, and prioritize growth. A well-crafted EVP helps you stand out in a crowded marketplace.
• Boost Retention and Engagement
  High turnover rates cost companies time and money. A tailored EVP fosters a sense of belonging and loyalty, reducing attrition and boosting employee satisfaction.
• Strengthen Employer Branding
  In the Philippines, where personal referrals and social media play a huge role, a strong EVP reinforces your employer brand, making your company a top choice for job seekers.

Key Components of a Winning EVP

• Purpose and Mission
  Showcase how your organization contributes to a larger purpose. Filipinos value roles that create meaningful impact, such as community engagement, environmental sustainability, or social responsibility.
• Career Growth
  Offer opportunities for learning, mentorship, and career advancement. Filipino employees value professional development that prepares them for long-term success.
• Work-Life Balance
  Flexible working hours, mental health programs, and family-friendly policies resonate strongly in the Philippines, where family is a core value.
• Inclusive Company Culture
  Create a workplace where employees feel valued, respected, and included. A positive work environment fosters collaboration and innovation.
• Recognition and Rewards
  Beyond monetary compensation, ensure employees feel appreciated through recognition programs, personalized feedback, and celebrations of milestones.

How to Craft Your Employer Value Proposition

Developing an EVP tailored to the Philippine market requires understanding your workforce and aligning your offerings with their values and aspirations. Here’s how to get started:

1. Consult with Experts
   Partnering with an employer value proposition crafting consultant in the Philippines ensures that your EVP reflects both global best practices and local nuances.
2. Understand Your Workforce
   Conduct employee surveys and interviews to identify what your current and potential employees value most.
3. Audit and Refine
   Review your existing benefits and workplace culture. Identify opportunities to improve and differentiate your offerings.
4. Communicate Consistently
   Your EVP should be visible across job ads, company websites, and internal communication platforms. Ensure consistency in messaging.
5. Adapt to Workforce Trends
   The needs and expectations of Filipino employees evolve over time. Regularly review and update your EVP to stay relevant.

Why Work with an Employer Value Proposition Crafting Consultant in the Philippines?

At MSS Business Solutions, we understand the unique dynamics of the Philippine job market. As an experienced employer value proposition crafting consultant, we specialize in helping businesses identify their strengths, create compelling EVPs, and communicate them effectively.

Our services include:

• Resource Talks: Inspire your team and leadership with insights into crafting and implementing a powerful EVP.
• Training Programs: Equip your HR and leadership teams with the skills to develop and execute your EVP strategy.
• Consulting: Partner with us for a hands-on, tailored approach to crafting an EVP that resonates with Filipino professionals.
• Coaching: Guide your leaders on how to align your EVP with your organizational goals and culture.

Stand Out in the Philippine Job Market

Don’t let your company blend into the background. A well-defined Employer Value Proposition is your ticket to attracting and retaining the best talent while reinforcing your employer brand.

If you’re ready to elevate your EVP and set your organization apart, MSS Business Solutions is here to help. Contact us today and discover how our employer value proposition crafting services can transform your workplace into an employer of choice in the Philippines.

Check out our other consultancy services below:

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To know more about MSS Business Solutions, visit our Facebook page at:

MSS Business Solutions

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I’ve been a salesperson myself since college.

I remember that I was sponsored (a subtle way of saying recruited) by a high school classmate to do multi-level marketing or more popularly known as “Networking” as part of one of the country’s pioneers in this industry.

I managed to become an Assistant Supervisor and still tried to learn the ropes in this business until I realized my passion was not in it. I was only attracted to join it because of the promises of possibly living in a nice house, owning sports or luxury cars, and/or earning 6 to 7 figures a month. Eventually, I would discover it the hard way that not because something is potentially lucrative, you would automatically be successful in it, even if your heart is not in it. Heart must always be there. This would be my first experience in selling.

Fast forward to graduating from college.

I had my second experience in selling in the call center industry where I was taking inbound sales calls and making outbound calls too. My job was to convince target prospects who are micro to small business owners in the US who don’t have a website yet to have their own business website and to buy the site’s domain name, hosting, email hosting, or even e-commerce platform from us, as part of the then project that I was working for.

I clearly remember that I used to bag top sales agent recognitions left and right in those couple of years that I had worked in this industry. My heart was still not so much in it though and I just needed to perform well because this employment was more stable and assuring than the part-time gig in the MLM industry. Nonetheless, I still didn’t last long. I would realize that necessity may push my heart to try to love the job that I was doing, but it still wasn’t enough. This would be my second exposure in sales.

Since then, I got into the Human Resources profession particularly Organization Development and Employee Training and Development and it was a while before I could experience selling products or services again.

Fast forward to retiring for good as an employee and finally making that great leap of faith to test the waters of “Entrepreneurship” with MSS Business Solutions. 

I can say that this next experience, as a businessman, has been more challenging and comprehensive so far. On top of my primary business “selling” our services and solutions in professional corporate training, resource speaking, consulting, team building, leadership and management mentoring, and core skills coaching, we’ve had other business ventures as well. From selling “Ready to Wear” apparel at a Tiangge, operating a food cart and a neighborhood sundry store, running a co-working space, selling online gourmet smoked fish and dried fish flakes and whitening soaps and salt scrubs, doing business in woodworks or carpentry, and to running, what’s still operating until today, a pandemic-protection products supply business, we’ve been in sales-centric ventures a lot.

While not all businesses I’ve mentioned here are still operating, they had been successful while they lasted though. We’ve been successful.

Why and how?

In these years of experience in selling, I’ve personally come to the conclusion what usually makes up results-oriented salespeople, thus, “The Anatomy of a Successful Salesperson”.

Let me share 3 things that we should all know, have, and embody in our sales businesses or jobs:

#1: PASSION:

It’s hard to excel or perform well in a sales job or business where passion is absent. The job or the business may be lucrative or sustainable, but it is the person who can never sustain him/herself in the job or business if passion is not there.

Like in my case, back in college, I discovered that Networking may be a good business but it’s not for everyone especially for those who don’t love doing it. Because if we continue doing something that we can never learn to at least like, we would just be making a fool of our self. This is what happened to me.

Thus, if we want to be a successful salesperson, be it in employment or in entrepreneurship, we must first love our job or business and believe me, it will automatically love us back in the form of higher sales and better productivity.

(If you’re looking for a resource talk on Loving One’s Job, click here.)

#2: SUCCESSFUL SALESPEOPLE ARE GOOD AT ATTRACTING AND ACTING ON WHAT THEY ATTRACT:

When we’re in Sales, it’s seldom that we don’t know what the “Law of Attraction” is. Usually, we’ve all listened to an inspirational/motivational speaker talk about it, we’ve watched or read it somewhere, or we’ve simply heard of it.

The Law of Attraction simply states that whatever we attract, be it lots of sales, high commissions, or wealth, it will come to us.  Just the like saying that goes,

Whatever the mind conceives or perceives, the body will surely achieve.

Whatever we attract, will become our reality. Think of it, say it, and claim it. It shall be ours.  

However, there’s something that a lot of people are misunderstanding or missing out on here. It’s not enough to be attracting success. There are some people who keep on thinking or dreaming of becoming a millionaire, becoming the top sales employee of the year, or earning more money, but they never truly work hard or enough for it. They simply attract it, literally. That ends there.

The word “ATTRACTION” in this context is actually a combination of two words that depend on each other. On one hand, we must “ATTRACT” the achievement of our goals and objectives in sales. That’s correct. But on the other hand, is the word, “ACTION”. We can’t just ATTRACT something. We also have to seriously ACT on it.

Successful people excel in both. They motivate themselves and allow themselves to get inspired by their idols who’ve been there and done that, but they immediately put their plans into action to achieve great results as well.

In my own version of the Law of Attraction, I call this the “C Sequence”.  CONCENTRATE on it (This is the ATTRACT portion), CONVERT the positive thoughts and feelings of the concentration into enthusiasm and passion, and CREATE opportunities (this is the ACTION portion).

(If you’re looking for a resource talk related to this, click here)

We, human beings, have the most impactful “MIND POWER” among God’s creations. This is true. Our mind is very powerful. Whatever it attracts, if taken seriously, almost always becomes a REALITY. We just have to follow through with concrete, consistent, and committed actions.

#3: LAST BUT NOT LEAST, SUCCESSFUL SALESPEOPLE HAVE THE INITIATIVE TO BE THE MOST KNOWLEDGEABLE AND SKILLFUL IN WHAT THEY ARE SELLING.

Excellent CHARACTER is not enough to sell tremendously and have success. We can be the most passionate and industrious salesperson on the planet, but if we’re unable to convince our leads to buy, it’s just setting us up for failure. It’s the same when we don’t showcase “STREET SMARTS” or “DISKARTE”. A wise salesperson always beats the intelligent one. A street-smart salesperson is almost always at the top. 

Great salespeople don’t wait for somebody to tell them to master what they’re selling, be it a product, a service, or a solution. They take the initiative to be really great at what they’re doing or better yet, be the best in it. Whatever they don’t know yet, they know about it. Whatever it is they aren’t able to do very well yet, they specialize in it. Whatever it takes. No matter what.

At the end of the day, potential buyers would like to know if buying what’s being sold to them is all worth it depending on whether or not they truly need it or it’s really the answer to their question, the solution to their problem, or the corresponding provision to their need.

Therefore, serious salespeople should master every single aspect of what they’re selling, both the features and the benefits. This also includes both the frequently asked and even unexpected but possible questions that will be asked (they should have a ready, convincing answer for it), concerns that will be raised (they should already have ways to address it), demands that might be brought forth (they should be assertive to tell when it’s not possible or allowed), and complaints that will have to be handled (they should have the expertise to deal with it).

So, these are the 3 aspects or factors that we need to know – the bones, the muscles, and the organs that form “The Anatomy of a Successful Salesperson”. If we possess them, enrich them, and be consistent with them, there should be no way why you and me can’t be more successful in the job or business of selling.

If you would like to read our other blog articles, just click here.

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If we fail to plan, we plan to fail.

Not being consistent with strategic planning or worse, not planning at all is like walking or running non-stop but not going in any clear and specific destination. And companies are no different. It’s like the business just goes through the drill every year and just settles for still being able to exist and managing not to close down. Mediocre. Complacent.

The danger with not strategizing at least every year (Tactical Planning) is that companies tend to keep on doing the same things but expect to be getting different or better results. It doesn’t work that way.

Companies end up being transactional.

When we say transactional, what we mean to say is too routine to a fault. Current customers or clients avail of a product or a service and then the company just provides or delivers. It just becomes a vicious cycle. As long as the company is earning, meeting customer demands, and paying for its employees’ salaries, not a problem. Well, that’s not the case.

Unfortunately, no company out there would just like to remain stagnant.  All companies desire to grow, increase their revenues and profits, hire more people, innovate and introduce more value-adding products and/or services, or widen their influence and reach in the market.

Now, the question is how can all of these ambitions be realized if a company doesn’t do Strategic Planning and just keeps on doing the same things?

What doesn’t challenge us, doesn’t change us and what doesn’t change us doesn’t help or make us progress.

Companies must be planning strategically every 3 to 5 years. At least, there must be tactical planning every 1 or 2 years, if not strategic planning.

In these must-do company strategic planning sessions, the company gets to revisit its Vision, Mission, and Core Values to check the following:

• Has the vision already been achieved? Yes or No? Even if not yet, is there a need to update it considering the owners, investors, and/or top management’s brand new directions?
• Does the mission still reflect the company’s reason for existence? Yes or No? If new products and/or services are being introduced, new markets are being penetrated, and/or new focuses are being emphasized, unavoidably, the mission must be changed.
• Do the core values still mirror the culture that needs to be promoted and strengthened to empower and engage people to achieve the needed results? If not anymore, there’s this imperative that they must be modified too.

Unless there’s Strategic or Company-wide Planning, the need to update these VMV statements will never be realized to begin with.

Strategic planning sessions are also an opportunity to do a Self-Critique.

When we say self-critique, the company gets to assess its internal strengths and internal weaknesses.

The internal strengths show what the company has been doing well that it just has to keep on doing, improve doing, or level up. The internal weaknesses, on the other hand, show what aspects of doing business must be corrected, replaced, enhanced, aligned, timed, and/or eliminated (if applicable) inside to be better than the previous year/s.

In self-critique, the company gets to explore opportunities and anticipate threats that happen outside of the company as well.

The external opportunities present positive situations that the company can take advantage of to beat the competition, to enhance its operations, to increase its market share, to improve the relationships with the government and other stakeholders, and the like. The external threats on the other hand are those negative scenarios that must be countered, avoided, or eliminated if the company doesn’t want to encounter serious situations in the future that might lead to business losses, bankruptcy or worse, closure.

Imagine if a company doesn’t plan strategically and just welcomes new years just going through the drill? These internal and external evaluations will never be looked into because the management doesn’t involve itself in such cerebral sessions. Where and how do the company get its strategies? It’s only in Strategic Planning sessions or Businesses that these matters are analyzed.

And last but not least, it is through strategic planning sessions that companies get to set their new Strategic Goals and Objectives for the next years as results of their internal and external company analyses.

The Strategic Goals answer the question, “What are we going to do moving forward given our internal strengths, internal weaknesses, external opportunities, and external threats (S.W.O.T. Analysis)?”.  The Strategic Objectives, on the other hand, answer the question, “How are we going to achieve these Strategic Goals?”.

Therefore, strategic initiatives or activities are planned and implemented to respond to the results of the internal and external analyses. They become the bases of the Strategic Action Plans that will cascade down to the divisions, departments, and/or teams for execution at their level. They become the bases of the new or updated Key Result Areas (KRAs) and Key Performance Indicators (KPIs) of the company and its departments and employees. They become the bases of the budgetary priorities for the next year or years.

Imagine if a company never plans strategically or never does this consistently. These important pillars that aid in company growth and development will never be looked into because they don’t give themselves opportunities in which to do these things. We all know they’re usually analyzed in comprehensive strategic planning sessions.

So, these are the answers to the question, “Why Companies Must be Planning Strategically Every 3 or 5 Years”. In other words, it is that important. It is that mandatory. It is that critical.

How about your company? When was the last time you organized your own purposeful Strategic Planning with your key leadership? When will you do your next one? If not this year, when? Do you even know how to do it?

MSS Business Solutions is one of the authorities in helping companies do Strategic Planning in their respective companies. If you would like us to help you plan strategically for your next 3 to 5 years or so or at least plan tactically for the next 1 or 2 years, give us a call at (02) 725568, email us at info@mssbizsolutions.com or message us here.

If you would like our expert trainer-facilitators to train you on how to do Strategic Planning yourselves, read the following links below:

Strategic Planning Training in the Philippines

You can also read our related training outlines below:

Strategic Management Training in the Philippines

Strategic Thinking Training in the Philippines 

Strategic Thinking in Sales Training in the Philippines

The post Why Companies Must Plan Strategically Every 3 to 5 years appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

Happy New Year from MSS Business Solutions family

The post Happy New Year from your MSS Business Solutions family appeared first on MSS Business Solutions - a Top HR Training and Consultancy Company in the Philippines.

Learn More to Sell More

April 26, 2019 

8:30am – 5:30pm

HERALD SUITES

2168 Don Chino Roces Avenue, Makati City 1231

REGISTER NOW! CALL US AT

260-5081 | 697-0960 | 919-2734

(Globe) 0915-749-5467

(Smart) 0939-217-2755

OVERVIEW:

How have your 1st quarter sales been going for 2019? Great, good, or bad? Have you been able to meet or exceed your sales quota or not? If YES, kudos to you and your sales team then. If NOT, then we have a lot to talk about.

You know what? Even if you have, I’m very sure you’ve been planning to exceed them, haven’t you? Now, if they have just been met and not exceeded, what’s been happening? What has happened wrong? What hasn’t been happening that should be happening?

Make sure you educate, equip, and encourage your sales force with the right and sufficient new knowledge, skills, and attitude that are practical, success-leading, and results-oriented.

Send them to a sales learning event highlighted by five (5) highly-experienced, undoubtedly time-proven, and very credible practitioner-resource speakers who haven’t only been there and done that but are also go-to speakers, trainers, and consultants, in best practices in sales in the Philippines.

We’ll take care of putting them in a learning experience where they learn and have so much fun at the same time.

See you at the 1st ExSELLent Q1 Sales INCOMEference 2019!

MYRON STA. ANA

The Corporate EnterTRAINER and Soft Skills Guru of the Philippines

Chief EnterTRAINment Officer (CEO), MSS Business Solutions

Founding President, Philippine Advocates for Consultants and Trainers

MARLON MOLMISA

Founding President and CEO, Mzone Training Services

Lead Firestarter and Co-Founder, Elevaxion, Inc.

CONRAD FAVORITO

The Fave S.T.A.R. – Speaker, Trainer, Author, and Resource Person

President and CEO, Mr. Fave Management Training and Consulting Services

DINA LOOMIS

President and CEO, South East Asia Speakers and Trainers Bureau, Inc.

Board of Trustee, People Management Association of the Philippines (PMAP)

AL IAN BARCELONA

Mr. Awesome

Managing Director and Chief Awesome Officer, AIB Training Events and Consulting Company

For inquiries, give us a call at (02) 919-2734, (02) 260-5081, or (02) 697-0960 or email us at info@mssbizsolutions.com. See you there!

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