WE DON’T SELL. WE COUN’SELL’. – A FACE-TO-FACE SALES TRAINING IN THE PHILIPPINES
A Corporate EnterTRAINment on Face-to-Face Selling in the Philippines – a 1-day Face-to-Face Sales Training in the Philippines
ENTERTRAINMENT OVERVIEW:
FACE-TO-FACE SALES TRAINING IN THE PHILIPPINES: One of the most challenging professions in the world is selling products and/or services face to face. Even if a sales employee (agent, etc.) knows about the ins and outs of a product or a service, if he doesn’t have the COGNITION, the COMPETENCIES, and the CHARACTER to magnetize the potential buyer towards him/her and his/her product/service, a sale is difficult to be made.
Selling is a form of communication and communication involves VERBAL and NON-VERBAL cues. Therefore, a sales employee must know what to say or respond with, how to sound or come across, and how to look. However, it’s not enough that a sales employee possesses the GIFT OF GAB, so to speak. Since thinking precedes speaking and acting, a sales staff must also be armed with understanding his/her potential buyer and the person’s need and framing one of the best responses one can come up with.
This one-day Face-to-Face Sales Training in the Philippines balances the sellers’ knowledge, skills, abilities, and attitude by equipping them with both spoken and non-spoken strategies and techniques to convince a buyer to buy, the bottom line of every/any sales interaction.
ENTERTRAINMENT GOAL:
The one-day Face-to-Face Sales Training in the Philippines is designed to empower participants with a comprehensive set of tools and techniques to excel in the challenging profession of selling products and services in face-to-face interactions.
The training aims to balance sellers’ knowledge, skills, abilities, and attitude by equipping them with both spoken and non-verbal strategies.
By the end of this training, participants will have the cognition, competencies, and character required to connect with buyers, establish trust, counsel effectively, and overcome objections, ultimately leading to successful sales interactions and increased sales performance.
ENTERTRAINMENT OBJECTIVES:
By the end of this 1-day learning experience, the participants should be able to:
- Discover and understand how a buyer thinks in general and how hes/he can use this identification to establish connection.
- Listen and respond effectively to ensure a communication in which the buyer’s expectations are met by the seller’s verbal, vocal, and visual approaches.
- Love one’s job of selling to produce more desired results which one can also benefit from in the long run.
ENTERTRAINMENT OUTLINE:
MODULE I: UNDERSTANDING THE BUYER’S PSYCHOLOGY
- How Customers Think
- I’m just looking around
- I’ll come back when I have money
- I like it but it’s expensive
- I have money but
- Empathetic Analysis: The Astral Projection Analogy
MODULE II: WHEN STRANGERS CONNECT: THE POWER OF BUILDING RAPPORT
- Leveraging Small Talk Without Getting Too Personal
- It’s All About Trust
MODULE III: WE DON’T SELL. WE COUNSELL: CONSULTATIVE APPROACH IN SALES
- Listening Actively Does the Trick
- Asking the Right Questions
- Personalize Your Response and Solutions
- Upselling and Cross-selling
MODULE IV: THE ROLE OF ASSERTIVENESS IN EFFECTIVE SELLING
- What to Say (Verbal): The Power of Positive Framing
- How to Say It (Vocal): The Theatrics of Face-to-Face Selling
- How to Look (Visual): Influencing through Body Language
- Building Confidence: A Critical Sales Competency
MODULE V: OVERCOMING OBJECTIONS AND EFFECTIVE PERSUASION
- Understanding Customers’ Needs Strategically
- Distinguishing Among Objections
- Best Practices in Dealing with Objections
Check out our other Sales and Marketing training programs below:
Sales and Marketing Training in the Philippines
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