IT’S ALL ABOUT CONNECTIONS

A 2-day Corporate EnterTRAINment on Effective Leadership Communication in the Philippines – an Effective Leadership Communication Training in the Philippines

ENTERTRAINMENT DESCRIPTION

A lot of supervisors or managers assume that for as long as they are in authority, communicating what they need or want and getting a positive response from their staff are automatic. This is not the case.

The reason words like insubordination, disengagement, disrespect, distrust and the like exist is there are some employees who voluntarily or involuntary detach themselves from their superior one reason or another.

Therefore, it is important that a supervisor or manager knows how to communicate with his/her team and each individual better so that the desired results are attained without tarnishing relationships and sacrificing professionalism.

This 2-day Effective Leadership Communication training in the Philippines provides the beneficiaries the cognition, competencies, and most importantly, the character that they must possess to become effective communicators.

ENTERTRAINMENT GOAL

At the end of this 2-day Effective Leadership Communication Training in the Philippines, the participants should have been able to develop or enhance their Emotional Intelligence (EI) or Emotional Quotient (EQ) so they can be sensitive or be more sensitive in dealing with their subordinates and have full control of their own emotions or feelings.

ENTERTRAINMENT OBJECTIVES

For the goal to be achieved, they ought to:

• Understand how and when to put themselves in the shoes of their subordinates so they can communicate better and be understood better just as well.
• Leverage different communication styles after understanding thoroughly their subordinates’ communicator profiles.
• Engage their staff better to overcome individual or team challenges and arrive at the most objectives-responsive decisions that benefit all stakeholders.
• Communicate more professionally by mastering Assertive Communication.
• Delegate much more effectively by applying the best practices in sharing responsibilities.
• Differentiate Motivation and Inspiration and maximize the purpose and benefits of both.

ENTERTRAINMENT OUTLINE

MODULE 1: EFFECTIVE LEADERSHIP COMMUNICATION REQUIRES EMOTIONAL INTELLIGENCE

• What is Emotional Intelligence (EI) or Emotional Quotient (EQ)
• Why is Emotional Intelligence Needed in Leadership Communication?
• How to Improve One’s Emotional Intelligence

MODULE 2: IT TAKES TWO TO TANGO: THE ROLE OF EMPATHETIC COMMUNICATION

• What is Empathetic Communication?
• How Empathetic Communication Is Done: The As of Empathy
  • Acknowledge
  • Associate
  • Ask/Analyze
  • Advise
  • Assure
  • Act

MODULE 3: THERE ARE DIFFERENT STROKES FOR DIFFERENT FOLKS: COMMUNICATION STYLES 101

• The Passives and How to Communicate to Them Better
• The Aggressives and How to Communicate to Them Better
• The Passive-Aggressives and How to Communicate to Them Better
• The Assertives and How to Communicate to Them Better

MODULE 4: BEST PRACTICES IN DELEGATING, GIVING INSTRUCTIONS OR SHARING RESPONSIBILITIES

• When to Delegate and Not to Delegate
• The As of Effective Delegation
  • Assignment
  • Authority
  • Accountability
  • Allocation
  • Altitude
  • Attitude

MODULE 5: THE MOST EFFECTIVE WAY TO COMMUNICATE IS TO ENGAGE EMPLOYEES

• The True Meaning of Employee Engagement
• Best Practices in Involving Subordinates Actively

MODULE 6: LEVERAGING ASSERTIVE COMMUNICATION

• What is Assertive Communication?
• Why is Communicating Assertively is Needed in Leadership?
• Basics of Assertive Communication: Euphemism

ENTERTRAINMENT METHODOLOGIES

We shall let the participants experience our renowned brand of ENTERTRAINMENT where there are:

• Objectives-related icebreakers and energizers
• Interactive discussions
• Media usage (videos and recordings/audios)
• Immediate application exercises
• Case studies
• EnterTRAINment at its best!

NOTE: This is our off-the-shelf training outline. The detailed training agenda/timetable will be designed once the engagement commences and once specific needs surrounding the outline have been understood and taken into account.

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