“PHILIPPINE MARKETING AND ADVERTISING: BUILDING CUSTOMER VALUES, SATISFACTION, AND LOYALTY”
Customer Satisfaction Speaker in the Philippines
TALK OVERVIEW:
CUSTOMER SATISFACTION SPEAKER IN THE PHILIPPINES: In today’s highly competitive business landscape, customer satisfaction is a critical factor that can make or break your brand’s success.
This resource talk by our Customer Satisfaction Speaker in the Philippines, titled “Philippine Marketing and Advertising: Building Customer Values, Satisfaction, and Loyalty,” is dedicated to exploring various aspects of customer satisfaction, including the challenges posed by exaggeration and misrepresentation in marketing strategies like social media marketing and search engine optimization.
We’ll also delve into how establishing genuine customer value is a cornerstone of building long-term relationships.
Additionally, we will introduce you to the “Eight Ps of Providing Excellent Customer Satisfaction,” a comprehensive framework designed to help individuals and businesses not only meet but also exceed customer expectations.
These eight principles, such as Purpose over Profit (POP+), Preparation, and Passion, will serve as a guide to achieving exceptional customer satisfaction.
TALK GOAL:
The primary goal of this resource talk is to equip you with the knowledge, strategies, and principles necessary to excel in customer satisfaction.
TALKING POINTS:
Exaggeration and Misrepresentation in:
- Social Media Marketing
- Search Engine Optimization
- Establishing Customer Value
The Eight (8) Ps of Providing Excellent Customer Satisfaction:
- Purpose over Profit (POP+)
- Preparation
- Presentation
- Professionalism
- Propensity to serve
- Positive pride
- Passion
- Positivity
Check out our other resource talks/programs below:
Resource Speaker in the Philippines
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