COMPETENCIES COACHING VS CHARACTER COUNSELING: A COACHING AND COUNSELING TRAINING IN THE PHILIPPINES
A Corporate EnterTRAINment on Coaching and Counseling Employees to Success – A 2-day Coaching and Counseling Training in the Philippines
ENTERTRAINMENT DESCRIPTION:
This 2-day Coaching and Counseling Training in the Philippines is structured into eight comprehensive modules, each focused on different aspects of performance management, coaching, and counseling.
Participants will delve into the components of performance, understand the performance management cycle, and explore various activities within this cycle.
The program emphasizes the principles and foundations of coaching and counseling, including effective communication, understanding different communication media, and the importance of body language and active listening.
Attendees will learn the distinction between coaching and counseling, their respective situations, and key steps for effectiveness in each.
The training also covers role modeling, implementation issues, and common mistakes in coaching and counseling, providing a holistic view for optimizing employee and team performance.
ENTERTRAINMENT GOAL:
The goal of this 2-day Coaching and Counseling Training in the Philippines is to enable participants to effectively manage employee performance through skilled coaching and counseling.
Attendees will learn to identify performance issues, communicate effectively, and implement strategies to foster individual and team effectiveness.
By the end of the training, participants should be adept at supporting employee development, addressing challenges constructively, and enhancing overall team performance.
ENTERTRAINMENT OBJECTIVES:
- Master the Performance Management Cycle:
- Principles and Foundations of Coaching and Counseling:
- Coaching for Optimal Performance:
- Counseling for Individual and Team Effectiveness:
- Implementation and Best Practices:
ENTERTRAINMENT OUTLINE:
MODULE 1: COMPONENTS OF PERFORMANCE
MODULE 2: THE PERFORMANCE MANAGEMENT CYCLE
MODULE 3: OTHER ACTIVITIES IN THE PERFORMANCE MANAGEMENT CYCLE
MODULE 4: PRINCIPLES OF COACHING AND COUNSELING
MODULE 5: FOUNDATIONS OF COACHING AND COUNSELING
- Effective Communication
- Different Communication Media
- Filters
- Use of Body Language in Coaching and Counseling
- Active Listening
- Trust
- Clear Set of Objectives
- Accurate Analysis of Performance Factors
- Factors that Influence Performance
- Preparation
MODULE 6: COACHING FOR OPTIMAL PERFORMANCE
- What is Coaching?
- Coaching Situations
- Facts about Coaching
- Coaching Key Steps and Substeps
- State the objectives – RELATE
- Define the observed performance gaps – EXPRESS
- Identify the impact of non-performance – SELF-REALIZE
- Discuss and understand causes of non-performance – UNDERSTAND
- Discuss alternative actions – LAY DOWN PLANS
- Perform the tell-show-perform-review process – TELL-SHOW-PERFORM REVIEW
- State expectations, assure employee of your confidence and support – SUPPORT
- Customizing the Coaching Approach: Directive vs Supportive
MODULE 7: COUNSELING FOR INDIVIDUAL AND TEAM EFFECTIVENESS
- What is the Difference between Coaching and Counseling?
- What is Counseling?
- Counseling Situations
- Helpful Attitude/s
- Counseling Key Steps
- Describe the situation
- Allow employee to express his/her views on the situation
- State the need to solve the problem
- Ask subordinate what he/she can do; offer solutions
- State expected performance on the job, signify support and confidence
- Manager’s Responsibilities after Counseling
MODULE 8: OTHER TOPICS ABOUT COACHING AND COUNSELING
- COACHING AND COUNSELING IS ROLE MODELING
- IMPLEMENTATION ISSUES
- COMMON MISTAKES IN COACHING AND COUNSELING