Training Outline 1 (Option 1)

OVERSEEING ORGANIZATIONAL EVOLUTION: A CHANGE MANAGEMENT TRAINING IN THE PHILIPPINES

A Corporate EnterTRAINment on Managing People thru Organizational Change (Change Management) – a Change Management Training in the Philippines

ENTERTRAINMENT OBJECTIVES:

By the end of this 1-day Change Management Training in the Philippines program, the participants should have been able to:

• Handle both the inevitable and planned changes in the organization by performing both the strategic and tactical or operational processes in managing change.
• Guide people through the change process without decreasing their motivation and inspiration and preserving performance and productivity.

ENTERTRAINMENT HIGHLIGHTS:

MODULE I: Change Management 101

• What is Change Management?
• Common Theories and Principles in Change Management
• Different Change Management Models
• Two Approaches to Change Management
  • Strategic (Long-Term)
  • Tactical or Operational (Short-Term)
• Common Reasons for Change
• Common Directions or Goals for Change

MODULE II: The People Side of Change Management

• Common Worries for Managing Change (Assumptions)
• Obstacles for Managing Change (During Implementation)
• Common Impacts for Managing Change (Results)
• Causes and Effects of Change Mismanagement
• Symptoms or Indicators that Change is Mismanaged
• Goals of Change Management
  • People Side
  • Organizational Side
• Characteristics of Effective Change Communication
• Role of Cross-Functional or Multi-Stakeholder Consultation
• Factors to Look into in Change Management (The Ms of Decision-Making)
  • Milieu
  • Management
  • Manpower/Man
  • Method
  • Measurement
  • Machines
  • Materials
  • Motivation
  • Money
  • Moment/Minute
  • Marketability/Market
• What Leaders Must Do to Manage People thru Change
• How to Communicate Change and Get Support (A.D.A.P.T. Principle)
• What Employees Must Do to Help Themselves thru Change

MODULE III: The Change Management Process (Integrated with the Project Management Model) – PLAN, DO, CHECK, ACT

1. Data Collection, Analysis, and Discussion
2. Planning
3. Designing
4.  Execution

Training Outline 2 (Option 2):

A TWO-DAY CHANGE MANAGEMENT TRAINING IN THE PHILIPPINES BASED ON KOTTER’S 8 STEPS TO ACCELERATED CHANGE IN 2015 – A Change Management Training in the Philippines

Day ONE

Change Management Training Course – Lesson 1

Create a Sense of Urgency

1. Gain support by:
   1. Engaging employees and gathering data
      1. Understanding cycle of emotions for the individual
      2. Describing opportunities (BIG OPPORTUNITIES)
      3. Addressing concerns and issues (crises, potential crises)
   2. Soliciting support and supporting data even from customers and other outside stakeholders
   3. Evaluating and adapting

Tools and Methods that will be used:

• ADKAR
• SWOT ANALYSIS
• SCENARIO ANALYSIS

Change Management Training Course – Lesson 2

Build a Guiding Coalition

1. Build and engage the team who will launch, drive, and sustain change
   1. Gain emotional commitment
   2. Ensure readiness to work together through team building initiatives

Tools and Methods that will be used:

• STAKEHOLDER ANALYSIS
• SIX Cs OF BUILDING A TEAM

Change Management Training Course – Lesson 3

Form a Strategic Vision and Initiatives

1. Define your strategy
   1. Use Appreciative Inquiry (AI)
      1. The Purpose of AI
      2. The Four Stages (with examples and case studies)
2. Align the organization and its people towards one vision
3. Build Resiliency
   1. What is Resiliency?
   2. Why is it Important?
   3. Five Easy Steps for the Leader and Individual

Tools and Methods that will be used:

• CHANGE VISION-MISSION-VALUES STATEMENTS FORMULATION
• APPRECIATIVE INQUIRY
• STRATEGY DEVELOPMENT PROCESS

Change Management Training Course – Lesson 4

Enlist a Volunteer Army

1. Identifying the WIIFM
   1. What’s In It For Me?
   2. Building Support

Day TWO

Change Management Training Course – Lesson 5

Enable Action by Removing Barriers

1. Barrier Analysis
2. Managing the Change
   1. Developing a Change Management Plan
   2. Developing a Communication Plan
   3. Implementing the Plans

Tools and Methods that will be used:

• BARRIERS ANALYSIS
• PLUS-MINUS (PROS AND CONS TECHNIQUE)
• SIX-STEP PROCESS FOR MANAGING CHANGE

Change Management Training Course – Lesson 6

Generate Short-Term Wins

1. Leading Status Meetings
2. Celebrating Successes
3. Sharing the Results and Benefits

Tools and Methods that will be used:

• THE LEAD MODEL in Leading Status Meetings
• PLUS-MINUS (PROS AND CONS TECHNIQUE)
• SIX-STEP PROCESS FOR MANAGING CHANGE

Change Management Training Course – Lesson 7

Sustain Acceleration

1. Balancing
2. Bringing People to Your Side
   1. A Dash of Emotion
   2. Plenty of Facts
   3. Bringing it All Together
3. Building Flexibility
   1. What is Flexibility?
   2. Why is it Important?
   3. Five Easy Steps for the Leader and Individual

Change Management Training Course – Lesson 8

Institute Change