SALES 101: THE FUNDAMENTALS – A BASIC SALESMANSHIP TRAINING IN THE PHILIPPINES
A Corporate EnterTRAINment on Basic Salesmanship – A 1-day Basic Salesmanship Training in the Philippines
ENTERTRAINMENT OVERVIEW:
The 1-day Basic Salesmanship Training in the Philippines is a dynamic and engaging program designed to provide participants with essential knowledge and skills in the field of sales.
Through a combination of theoretical learning and practical exercises, this training aims to equip individuals with the fundamental tools and techniques required for success in sales.
Participants will explore various aspects of salesmanship, including verbal and non-verbal communication, objection handling, telesales practices, and email etiquette.
ENTERTRAINMENT GOAL:
The overall goal of this 1-day Basic Salesmanship Training in the Philippines is to:
“Empower Participants with Fundamental Sales Skills to Excel in Face-to-Face and Telesales Interactions, and Enhance Email Communication Etiquette”
ENTERTRAINMENT OBJECTIVES:
By the end of this training, participants will:
- Develop a Strong Foundation in Salesmanship: Understand the critical aspects of sales, including the viewpoint, verbal, vocal, and visual aspects, and recognize the character traits of a successful salesperson.
- Master Effective Objection Handling: Learn and practice techniques to respond effectively to objections, such as the ‘Don’t Ask, Just Tell Technique,’ ‘Subtle Threat Technique,’ ‘We’ Technique,’ and ‘Adviser Technique,’ to overcome customer resistance and close deals.
- Excel in Telesales Practices: Gain insights into both inbound and outbound telesales practices, enabling participants to engage with customers over the phone confidently and professionally, ultimately leading to increased sales results.
- Enhance Email Communication Etiquette: Acquire knowledge of email etiquette best practices, allowing participants to communicate more effectively and professionally through written correspondence, which is an essential skill in modern sales and business interactions.
ENTERTRAINMENT OUTLINE:
MODULE ONE (1): BEST PRACTICES IN FACE-TO-FACE SALES
- Viewpoint Aspect of Sales
- Character of a Successful Salesman
- Verbal Aspect of Sales
- Word Choice
- Vocal Aspect of Sales
- Theatrics
- Visual Aspect of Sales
- Body Language
MODULE TWO (2): RESPONDING EFFECTIVELY TO OBJECTIONS
- The Don’t Ask, Just Tell Technique
- Subtle Threat Technique
- The ‘We’ Technique
- The Adviser Technique
MODULE THREE (3): WORLD-CLASS TELESALES PRACTICES
- Inbound Sales
- Outbound Sales
MODULE FOUR (4): DOs and DON’TS IN EMAIL COMMUNICATION
- Email Etiquette
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