MSS BUSINESS SOLUTIONS (formerly Myron Sta. Ana Training & Consultancy Services)

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Dealing with Difficult Co-Workers Speaker in the Philippines

Dealing with Difficult Co-Workers Speaker in the Philippines

DEALING WITH DIFFICULT PEOPLE AT WORK: A SPEECH/TALK ON HOW TO DEAL WITH DIFFICULT CO-WORKERS

Dealing with Difficult Co-Workers Speaker in the Philippines

TALKING POINTS:

  • Six (6) Most Difficult People at Work:
    • The Suck-ups
    • The Slaves of the Policy
    • Know-it-alls
    • Mr./Ms. Two-Face
    • The World Revolves Around Me
    • The Bully
  • Fight or Flight?
    • A.I.R.A – Address It Right Away
  • How Do We Deal With Them?
    • Deal with yourself first.
      • Root-Cause Analysis
    • Consult your boss.
    • Approach the person.
      • Separate the person from the issue.
      • Verbal, Vocal, and Visual
      • Meet halfway.
    • Follow through.
    • Get a go-between/mediator to intervene.
Phone: (Globe) (02) 919-2734 | (PLDT) (02) 260-5081
Mobile: (Globe) 0936-988-6199 | (Sun) 0933-232-6149
Unit A2, Block 8, Lot 8, Buenmar Avenue, Phase 4
Greenland Executive Village, Brgy San Juan, Cainta, Rizal 1900