MSS BUSINESS SOLUTIONS (formerly Myron Sta. Ana Training & Consultancy Services)

The Leader in EnterTrainment and Development

Advanced Supervisory Skills Training in the Philippines

Advanced Supervisory Skills Training in the Philippines


A Corporate EnterTrainment on Building a Great Relationship with the Corporate Partners, the Employees


EnterTrainment Goal:

At the end of this advanced supervisory skills training in the Philippines, the participants should already know how to better lead their employees to success through the following:

  • Building healthy relationships
  • Practicing effective communication
  • Managing a results-based performance through proper coaching and counseling


This course is best taken advantage of by EnterTrainees who desire to:

  1. Improve their leadership cognition, competencies, and character
  2. Communicate and connect better with their direct reports
  3. Manage their employees’ performance better and with results through results-based and success-oriented performance management approaches


EnterTrainment Coverage:

MODULE 1: The Ps of a Harmonious Manager-Employee Relationship

  • Personalities
  • Preferences
  • Principles, Perspectives, or Points of View
  • Priorities
  • Purposes

MODULE 2: Five Time-Proven Strategies in Bettering Team Communication

  • The True Meaning of T.E.A.M.
  • Giving In and Giving Way
  • Setting the Right Expectations the Right Way – The Best Tool in Enhancing Communication
  • Knowing People vs Knowing About People
  • Mutual Respect

MODULE 3: Improving Performance by Understanding Performance

  • Performing Root Cause Analysis for Reasons of Nonperformance or Underperformance
  • Is it an issue of KSA-EMJ?
    • Knowledge
    • Skills
    • Attitude
    • Environment
    • Motivation/Inspiration
    • Job-Person/Organization-Person Fit
  • The R.I.C.A. Courses of Action
    • Replace
    • Improve
    • Correct
    • Add more

MODULE 4: Mastering the Performance Management Cycle

  • Set clear expectations
  • Monitor, measure, and evaluate performance
  • Give feedback the right way through I.N.S.P.I.R.E.
    • INvestigate
    • Shape up
    • Prepare
    • Introspect
    • Recommend
    • Empower
  • Take a course of action for learning and development
  • Reward and recognize


 EnterTrainment Highlights and Features:

  1. Interactive discussions
  2. Entertaining and training-related icebreakers and energizers
  3. Direct application exercises and activities
  4. Case studies
  5. EnterTRAINment at its best!
Phone: (Globe) (02) 919-2734 | (PLDT) (02) 260-5081
Mobile: (Globe) 0936-988-6199 | (Sun) 0933-232-6149
Unit A2, Block 8, Lot 8, Buenmar Avenue, Phase 4
Greenland Executive Village, Brgy San Juan, Cainta, Rizal 1900